Sandwell Hospital Complaints

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Making a complaint Sandwell and West Birmingham NHS Trust

    https://www.swbh.nhs.uk/patients-visitors/compliments-and-complaints/making-a-complaint/
    The Care Quality Commission (CQC) is the independent regulator for all health and social care services in England. They can be contacted for information and advice. You can also give them feedback about your experiences of health and social care services, although CQC cannot investigate individual complaints. Telephone: 0300 616161

Compliments and Complaints Sandwell and West Birmingham ...

    https://www.swbh.nhs.uk/patients-visitors/compliments-and-complaints/
    Compliments and Complaints. We are proud of the services we provide to patients, but know that sometimes things can go wrong. If your experience was not what you expected, we would like to know so that we can learn from it and put things right.

Feedback and complaints Sandwell Council

    http://www.sandwell.gov.uk/info/200195/contact_the_council/283/feedback_and_complaints
    Sandwell Council House Freeth Street Oldbury B69 3DE. Make a complaint, compliment or suggestion about housing. Complaints procedure. We have a procedure for comments, complaints and compliments. The children's social care complaints procedure is based on a principle of a 3 stage process.

Sandwell District General Hospital - NHS

    https://www.nhs.uk/Services/hospitals/ReviewsAndRatings/DefaultView.aspx?id=2220
    Review titled Sandwell District General Hospital Replied on 28 January 2020. I’m very sorry to hear of your negative experience when visiting Sandwell Hospital. We would like to investigate this further. Please could you email our complaints team at [email protected] with your details and any further update as to what happened.

Complaints and Compliments BMEC

    http://bmec.swbh.nhs.uk/contact-us/complaints-and-compliments/
    Email: [email protected]; Purple Points can be used by our inpatients or their loved ones to raise concerns or compliment staff whilst they are still in hospital. To find out more click here. Or write to: Toby Lewis Chief Executive Sandwell and West Birmingham Hospitals NHS Trust City Hospital Dudley Road Birmingham B18 7QH

Sandwell District General Hospital Complaints Email ...

    https://www.resolver.co.uk/companies/sandwell-district-general-hospital-complaints/contact-details
    How to complain about Sandwell District General Hospital customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Reviews - NHS

    https://www.nhs.uk/Services/Trusts/ReviewsAndRatings/DefaultView.aspx?id=2285
    Review titled Sandwell and West Birmingham Hospitals NHS Trust Replied on 19 November 2019. I’m very sorry to hear of your negative experience when visiting Sandwell Hospital. We would like to investigate this further.

Resolve your Sandwell District General Hospital Complaints ...

    https://www.resolver.co.uk/companies/sandwell-district-general-hospital-complaints
    Solve your Sandwell District General Hospital Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. We'll help you escalate to Parliamentary & Health Service Ombudsman if needed.

Sandwell Hospital Jobs - February 2020 Indeed.co.uk

    https://www.indeed.co.uk/Sandwell-Hospital-jobs
    Apply to Sandwell Hospital jobs now hiring on Indeed.co.uk, the world's largest job site. Skip to Job Postings, Search Close. Find jobs Company ... MINDFUL EMPLOYER - Sandwell and West Birmingham Hospitals NHS Trust has signed the Charter for Employers who are positive about Mental Health.

Sandwell Home POhWER

    https://www.pohwer.net/sandwell
    In Sandwell, POhWER provides advocacy services to those who are affected by mental health issues or those who lack capacity in making important decisions. In addition POhWER also provides the NHS Complaints Advocacy and Community Advocacy including Advocacy under the Care Act.

Patient sent home from hospital with cannula left in ...

    https://www.expressandstar.com/news/health/2020/02/20/sandwell-hospital-trust-orders-review-of-discharges-after-cannula-left-in-patient/
    7 days ago · The family of the patient complained over the blunder at Sandwell Hospital in December. Toby Lewis, boss of the Sandwell and West Birmingham NHS …

Sandwell Council Homepage

    http://www.sandwell.gov.uk/
    The home page for Sandwell Metropolitan Borough Council.

Parking BMEC

    http://bmec.swbh.nhs.uk/patients/parking/
    Parking. Patients; Parking; The car park for BMEC is situated in front of the main entrance. There are several other car parks for patients and visitors at City Hospital and near the main entrance of other hospitals Vehicles are parked at owners’ risk.

New hospital medical centre will be crucial, says health ...

    https://www.expressandstar.com/news/health/2019/11/20/new-hospital-medical-centre-will-be-crucial-says-health-boss/
    Nov 21, 2019 · A new £6 million medical centre being built next to Sandwell Hospital will be crucial to improving health services in the borough, a health chief has said.Author: Richard Guttridge

Caroline Burgin - Head of Complaints - Sandwell and West ...

    https://www.linkedin.com/in/caroline-burgin-8b793a6b
    Caroline Burgin Head of Complaints at Sandwell & West Birmingham NHS Trust Currently studying for ILM Level 7 in Executive Coaching Birmingham, West Midlands, United Kingdom 297 connections

Reports - Healthwatch Sandwell

    https://www.healthwatchsandwell.co.uk/reports/
    ppi_final_report. Healthwatch Sandwell (HWS) visited Sandwell General Hospital (SGH), Rowley Regis Hospital (RRH) and City Hospital (CH) to evaluate how effective the Purple Points Initiative (PPI) is and to ascertain whether patients and carers are aware of the initiative.

Sandwell and West Birmingham Hospitals NHS Trust

    https://cqc.org.uk/provider/RXK
    Sandwell and West Birmingham Hospitals NHS Trust; ... On 26 March 2015, we published our inspection reports for Sandwell and West Birmingham Hospitals NHS Trust. Read the full service reports below. ... Sandwell General Hospital Requires improvement. Lyndon, West Bromwich, B71 4HJ (0121) ...

Sandwell General Hospital - Care Quality Commission

    https://www.cqc.org.uk/location/RXK01/inspection-summary
    The Friends and Family Test response rate at Sandwell Hospital was worse than the national average. The average length of stay was worse than the England average in some areas. The time it took the trust to investigate complaints, was not in line with the trusts complaints policy.

NHS England Complaints Policy

    https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
    NHS England. For complaints about services other than those commissioned by NHS England, please refer to the complaints service of the provider concerned. 5 Who can make a complaint A complaint may be made by the person who is affected by the action, or it may be made by a person acting on behalf of a patient in any case where that person:

Sandwell Hospital could open halal kitchen for staff and ...

    https://www.birminghammail.co.uk/news/midlands-news/sandwell-hospital-could-open-halal-12713101
    Mar 08, 2017 · Sandwell Hospital could open a halal kitchen after complaints staff and patients could not buy a halal meal.. Chief Executive Toby Lewis told a board meeting ‘a lot of work had been done with ...



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