Sensis Customer Complaints

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Contact Sensis

    https://www.sensis.com.au/sensis-contact-us
    Sensis operates 8am to 8pm Monday to Friday, 8am to 5pm on Saturday AEST. We aim to respond to your enquiry within 1 business day (exc public holidays). ... I'm a current Sensis customer. Contact us for questions about your products, billing and payments, upgrades, cancellations and more.

Let us know - Sensis

    https://pub.dash.sensis.com.au/complaints
    At Sensis, we are committed to responding to all complaints in a timely and respectful manner. If you are unsatisfied with any aspect of our products or services, please follow our simple 2-step process.

Sensis ProductReview.com.au

    https://www.productreview.com.au/listings/sensis
    I’ve contacted Consumer Affairs Victoria who have advised that Sensis are breaching S82 of the Competition and Consumer Act, but your customer relations consultant has ignored our legal rights to cancel the order and in fact, won’t escalate the matter within Sensis to someone versed in legal matters.1.1/5(190)

customercentre.sensis.com.au

    http://customercentre.sensis.com.au/
    Moved Permanently. The document has moved here.

Sensis provides undertaking and amends contract terms ACCC

    https://www.accc.gov.au/media-release/sensis-provides-undertaking-and-amends-contract-terms
    The ACCC has accepted a court enforceable undertaking from Sensis Pty Ltd (Sensis) following an investigation into its automatic contract renewal and cancellation processes. The ACCC investigation followed a large number of complaints from small business customers of Sensis. From at least January 2015 to August 2016, Sensis represented on its website that its Yellow Pages and White Pages ...

pub.dash.sensis.com.au

    https://pub.dash.sensis.com.au/contact-sensis
    Need advise on how to grow your business? Call our sales team on 1800 006 910. For existing customers, reach our support team on 1800 359 321

Sensis® - Marketing Services for Australian businesses

    https://www.sensis.com.au/
    Aussie small and medium businesses confident despite serious concerns. Sensis Business Index today and it has revealed more than one in four (26%) Australian SMBs think current Federal Government policies are working against them – an increase of 3% from last quarter.

Sensis - White Pages®

    https://www.whitepages.com.au/sensis-10027353B
    Connect with Sensis near you. Discover phone numbers, directions, web links & more with the White Pages®

Need advise on Sensis Issue - Telstra Crowdsupport - 160104

    https://crowdsupport.telstra.com.au/t5/Business-Plans-Rates/Need-advise-on-Sensis-Issue/td-p/160104
    Need advise on Sensis Issue Hello, I have been having ongoing issues with Sensis regarding a line listing in the 2013-14 Yellow pages that was never listed. Sensis Yellow Pages has admitted full fault and offered a minimal amount in financial compensation.

Working at Sensis Pty Ltd: 58 Reviews Indeed.com

    https://au.indeed.com/cmp/Sensis-Pty-Ltd/reviews
    58 reviews from Sensis Pty Ltd employees about Sensis Pty Ltd culture, salaries, benefits, work-life balance, management, job security, and more. ... Sensis is a brilliant organisation which offers great opportunities and further more a supportive environment. ... Face to face customer care solution3.8/5(66)

Boycott Sensis/Yellow Pages - Home Facebook

    https://www.facebook.com/boycottsensisyellowpages/
    Boycott Sensis/Yellow Pages. 85 likes. Let's hear those Sensis Yellow Pages complaints that are routinely ignored by them. It's time to boycott this...Followers: 87

Working at Sensis Pty Ltd: 66 Reviews Indeed.com

    https://www.indeed.com/cmp/Sensis-Pty-Ltd/reviews?fcountry=ALL
    Sensis is a brilliant organisation which offers great opportunities and further more a supportive environment. The organisational structure is very open and transparent, and the roles within the company allow for great learning and development of skills to be accomplished.4/4

Not happy Jan! Sensis in trouble in first small business ...

    https://www.smh.com.au/business/small-business/not-happy-jan-sensis-in-trouble-in-first-small-business-unfair-contracts-action-20170516-gw5z2p.html
    May 16, 2017 · Sensis chief executive John Allan says he "sincerely regrets" the poor customer service. Credit: Jesse Marlow The ACCC received 189 separate complaints from small businesses about Sensis ...

Sensis - first caught by unfair contract law Moores

    https://www.moores.com.au/news/sensis-caught-by-unfair-contract-term-regulation
    Jul 11, 2017 · (b) if the customer cancelled the contract after a certain date, the customer could be charged a cancellation fee equal to the remainder of the cost of the contract. The ACCC received a large number of complaints from small business customers of Sensis regarding this failure to disclose.

Sensis Graphic Designer Reviews Glassdoor

    https://www.glassdoor.com/Reviews/Sensis-Graphic-Designer-Reviews-EI_IE253393.0,6_KO7,23.htm
    Very low morale, staff are treated like a number, redundancies all over the place - outsourcing most jobs to India, outdated systems/processes and refusal to be innovative, very low opportunity for career progression, focus on quantity output with no regard for quality despite customer complaints.4/5(4)

Stefan Colosimo - Customer Success Consultant - Sensis ...

    https://au.linkedin.com/in/stefan-colosimo-30597068
    Inbound energy sales and customer service specialist, handling customer enquiries and complaints management, exceeded KPI targets. Casual Relief Teacher ... Customer Success Consultant at Sensis. Customer Success Consultant at Sensis. Australian Catholic University. View profile View profile badges View similar profiles.Title: Customer Success Consultant at …

Sensis (page 2) ProductReview.com.au

    https://www.productreview.com.au/listings/sensis?page=2
    After extensive discussions with Sensis Representative and reviewing the statistics that were on offer from yellow's customer portal, I found that the traffic and 'digital contacts' was a very small percentage (did not even make 5%) of that from Google.1.1/5(188)

Sensis Agency Reviews Glassdoor.ca

    https://www.glassdoor.ca/Reviews/Sensis-Agency-Reviews-E760189.htm
    Cons. No focus on current clients - Always pitching next shiny object and ignoring those already onboard Communication - Nothing is put in writing so there's no accountability At risk of Audit - Lack of approved direction in writing and lack of accounting system results in late payments to vendors, non-verifiable performance, and risk or perception of fraud Culture - No sense of team and no ...4/5

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Yellow Pages has been caught out over automatic renewals ...

    https://www.businessinsider.com.au/yellow-pages-has-been-caught-out-over-automatic-renewals-for-business-customers-2017-5
    May 12, 2017 · Australia’s publisher of Yellow Pages and White Pages, Sensis, has admitted it may have breached consumer laws by automatically renewing 12-month customer contracts without clearly telling them.



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