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The Care Inspectorate and Scottish Social Services Council (SSSC) published new figures on the levels of staff vacancies in Scotland’s social care services today. The report comes as the Scottish Government launches a new campaign to promote careers …
http://sssc.uk.com/about-the-sssc/governance/making-a-complaint
Do you want to make a complaint about us? We want to know what you think about the SSSC, our services and the way we deliver them. We try to give the best possible service in all areas of our work but we accept that sometimes something may go wrong.
https://www.careinspectorate.com/index.php/complaints
Complaints One of the most important ways for us to make sure care services improve is by listening to your concerns. These may be about a care service or about the Care Inspectorate. For more information, you can read unhappy about a care service? 'How we deal with concerns and complaints' explains the process. How to make a complaint
https://actiongroup.org.uk/wp-content/uploads/sssc-registration-policy-v1.pdf
SSSC and provide support as appropriate – especially during recruitment and induction processes for new staff. Be aware of SSSC employer reporting duties (see Fitness to Practice section of this policy) and alert more senior management if you have any concerns about employees which relate to this.
https://learn.sssc.uk.com/nos/units/CCLD/CCLD4/SCDCCLD0422.pdf
or complaints . SCDCCLD0422 Lead the monitoring of procedures, policies and practice in partnership with families to benefit children’s care, learning and development ... K34 legislation and national policy relating to the safe-guarding and . SCDCCLD0422 Lead the monitoring of procedures, policies and practice in partnership ...
https://www.careinspectorate.com/images/documents/82/Procedure%20for%20handling%20complaints%20-%20Jul%2014.pdf
2. Purpose of the Care Inspectorate complaints policy People who use care services, their carers and representatives and members of the public have a right to complain about the performance of the services we regulate. We believe that providing a clear and easily accessible complaints procedure is an essential part of our duties as a regulator.
http://ssscnews.uk.com/2017/01/31/spso-social-work-complaints/
Following a Scottish Government review of social work complaints, the Scottish Public Services Ombudsman (SPSO) is introducing two major changes to the handling of these complaints from 1 April 2017. There is a new two stage model complaints handling procedure (CHP) for all …
https://www.gov.uk/whistleblowing
Complaints that count as whistleblowing. You’re protected by law if you report any of the following: a criminal offence, for example fraud; someone’s health and safety is in danger
http://ssscnews.uk.com/events/complaints-handling-and-duty-of-candour-event-glasgow/
Get to grips with the new complaints handling procedure and duty of candour. Come along to one of four events across Scotland to improve your skills, knowledge and confidence on the new model Complaints Handling Procedures for Social Work and the NHS introduced in April 2017, and also get a better understanding of the social care complaints ...
http://socialworkscotland.org/wp-content/uploads/2018/01/SSSCCodesofPractice2016.pdf
workers. The 2016 revised Codes is the second edition and takes account of developments in social services policy and practice. Introduction The Scottish Social Services Council (SSSC) Codes of …
https://careinfoscotland.scot/topics/your-rights/complaints-and-feedback/complain-about-a-care-service/
The Care Inspectorate regulates and inspects all care services in Scotland. If you've raised your concern directly with your service provider and you're not satisfied with the outcome, you can ask the Care Inspectorate to investigate your complaint.. The Care Inspectorate encourages people to raise a complaint directly with the service provider first, but if there are reasons why you would not ...
https://sssc.vic.edu.au/wp-content/uploads/2017/10/Concerns-and-Complaints.doc.pdf
SSSC responds to concerns and complaints in an effective and timely manner in order to provide a safe and supportive learning environment; build relationships between students, parents and staff; and provide a safe working environment for staff, students and visitors. Guidelines This policy covers procedures regarding concerns and complaints about:
https://www.ssscs.co.uk/wp-content/uploads/2018/09/Academy-Complaints-policy-July-2018.pdf
this Complaints Policy and the Regulations, the procedure outlined in the Regulations will apply. This Complaints Policy applies to all concerns and complaints of the parents of students at an academy within the Trust, other than those involving child protection issues, or relating to admissions, exclusions ...
https://hub.careinspectorate.com/resources/national-safer-recruitment-guidance/
Employer responsibilities as outlined in the SSSC Codes of Practice for Employers, in particular Code 1.3. Consider highlighting that an applicant having convictions is not necessarily a barrier to their employment. A robust procedure will include a process for dealing with recruitment complaints.
https://education.gov.scot/Documents/ESsafeguardingandchildprotectionpolicyApr18.pdf
April 2018 Name of Policy Child protection and Safeguarding Policy, Education Scotland – Inclusion and Equality Description of Policy Policy Number Policy Status ☐New ☒ Revision of Existing Policy ☐ Withdrawal of Policy ☐Scottish Government Adopted Author Monica McGeever, Lead Officer Safeguarding Owner and business area Inclusion and Equality
https://www.citizensadvice.org.uk/scotland/family/help-for-adults-in-the-community-s/making-a-complaint-about-social-work-or-social-care-services-on-or-after-1-april-2017-s/
Making a complaint about social work or social care services on or after 1 April 2017. ... Scottish Social Services Council Complaints about staff. The Scottish Social Services Council (SSSC) has a register of social service staff who work with the public. The following groups of care workers don’t have to register with the SSSC but, if they ...
https://dadscare.org.uk/sssc-not-fit-for-purpose/
SSSC – NOT FIT FOR PURPOSE. SSSC, Not Fit for Purpose in our humble opinion, there for Social Work management and not for anyone else and certainly not for the third sector or members of the public in general.. SSSC in 2017 updated all it’s Code Of Practices and it was meant to strengthen the already tuff regulations that Social and care workers have to follow in order to stay registered ...
http://www.rivieracare.co.uk/files/ComplaintsPolicy.doc
It is each establishment’s policy to welcome complaints and look upon them as an opportunity to learn, adapt, improve and provide better services. This policy is intended to ensure that complaints are dealt with properly and that all complaints or comments by service users …
https://www.ford.com/help/contact/
Contact your local dealer to determine their level of participation in the program and final vehicle pricing. What happens if I close this site before I'm finished? If you close your window or tab, you must re-access the site through the A/Z Plan Pricing website to ensure that all eligible plan pricing is …
http://www.ssscth.com/anticorruption/whistleblowing_notice_policy.pdf
Policy of the the Whistle blowing and Complaints The Board of Directors had provided the opportunities for employees and stakeholders, having a channel for complaints and reporting illegal acts. The company secretary is serves as the complaints of corporate governance and …
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