State Trustees Melbourne Complaints

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Complaints and Feedback - State Trustees VIC

    https://www.statetrustees.com.au/contact-us/complaints-and-feedback
    State Trustees is committed to excellent service and exceeding our customers’ expectations during every interaction. If you have a complaint or want to provide us with feedback, we want to hear about it.

Contact Us - State Trustees VIC

    https://www.statetrustees.com.au/contact-us/
    Will and Power of Attorney kits are only designed for use in the state or territory specified in their title. All other State Trustees products and services are only designed for use in Victoria. State Trustees does not offer, and does not envisage offering, goods or services to any person outside Australia.

Victorian Ombudsman to probe State Trustees amid soaring ...

    https://www.theage.com.au/national/victoria/victorian-ombudsman-to-probe-state-trustees-amid-soaring-complaints-20180717-p4zrxc.html
    Jul 17, 2018 · A 37 per cent increase in the number of complaints about State Trustees has prompted an investigation by the Victorian Ombudsman. Ombudsman Deborah Glass will …

State Trustees Victorian Ombudsman

    https://ombudsman.vic.gov.au/complaints/state-trustees/
    We also look at whether State Trustees breached human rights or did not consider them properly. Who can make a complaint? Anyone can complain to the Ombudsman. Complaints about State Trustees are usually from: a client of State Trustees; a support person who has written authority to represent the client. Useful links. Make a complaint to State ...

Working at STATE TRUSTEES: Employee Reviews Indeed.com

    https://au.indeed.com/cmp/State-Trustees/reviews
    I found State Trustees a good place to work with friendly staff. Main short coming was the lack of staff in some areas. location was a negative for me but other staff enjoyed the area.3.5/5(6)

Ombudsman finds State Trustees failed Victoria's most ...

    https://www.theage.com.au/politics/victoria/ombudsman-finds-state-trustees-failed-victoria-s-most-vulnerable-20190627-p521tp.html
    Jun 27, 2019 · State Trustees sent the lifetime possessions of a woman in her 70s with dementia to the tip, in one of a slew of examples of failing society’s most vulnerable.

REPORT OF INVESTIGATION OF COMPLAINTS AGAINST STATE ...

    http://www.parliament.vic.gov.au/papers/govpub/VPARL2003-06No5.pdf
    Report of Investigations of Complaints against State Trustees Ltd 3 ROLE OF THE OMBUDSMAN 2.1 For present purposes it is sufficient to say that the role of the Ombudsman is, among other things, to investigate administrative actions taken in any Government Department or Public …

State Trustees failed some of Victoria’s most vulnerable ...

    https://www.ombudsman.vic.gov.au/our-impact/news/state-trustees-failed-some-of-victorias-most-vulnerable-people-ombudsman/
    a review of freedom of information laws to make it easier for State Trustees clients to access their own information. State Trustees and most government departments have accepted the recommendations in full or in principle. Ms Glass initiated her investigation due to an increase in complaints to her office. In 30 cases reviewed in detail by the ...

State Trustees - parliament.vic.gov.au

    https://www.parliament.vic.gov.au/file_uploads/State_Trustees_hdp9DMKF.pdf
    of State Trustees corporate headquarters to Footscray in 2014 and follows the opening of the new Bendigo service centre in 2012 to ensure State Trustees is accessible to all Victorians. I am confident these changeswill leave behind a legacy that will see State Trustees become a stronger business

State Trustees in Melbourne, VIC, Legal Services - TrueLocal

    https://www.truelocal.com.au/business/state-trustees/melbourne
    State Trustees were given authority of my grand parents estate over me, who was the administrator. My mother and I both asked them NOT to enter or to move anything out without us …0.5/5(1)

Questions over 'systemic issues' at State Trustees The ...

    https://www.themandarin.com.au/95973-questions-over-systemic-issues-at-state-trustees/
    Jul 18, 2018 · Glass said the investigation would examine State Trustees’ role as an administrator for people who are unable to manage their financial and legal affairs due to disability, illness or injury. She said the investigation was prompted by a sustained increase in complaints to her office about State Trustees, a state government-owned company.

REPORT RELEASED: Investigation into State Trustees

    https://www.facebook.com/victorianombudsman/videos/2416242471980425/
    State Trustees is responsible for the finances of over 10 000 Victorians who can't manage their own affairs usually due to disability or illness. We've seen over the last few years a significant increase in the number of complaints abut State Trustees, raising questions about whether they act …

Fixing dysfunction with State Trustees CEO Craig Dent ...

    https://www.themandarin.com.au/54021-fixing-dysfunction-state-trustees-ceo-craig-dent/
    Sep 30, 2015 · There’s only one other public trustee in the world structured like Victoria’s State Trustees, and it’s in Fiji — but operating as a fully-fledged, though state-owned, company in a space where most organisations still sit within government gives it a higher level of financial stability, argues State Trustees CEO Craig Dent.

Contact Us The NSW Trustee and Guardian

    https://www.tag.nsw.gov.au/contact-us.html
    Alternatively, you can contact any one of our branches throughout NSW from Monday to Friday between 9am and 5pm. You can also contact us by filling in the contact form below. If you have an ongoing matter with us as a financial management client, private manager, trust client, beneficiary in an estate, or under an active Power of Attorney, please contact your client service team.

State Trustees - (03) 9667 6788 - Reverse Australia

    https://www.reverseaustralia.com/lookup/0396676788/
    State Trustees. 168 Exhibition St Melbourne Vic 3000, Australia (updating). Free Australia missed call identification. Below are the search results for phone number (03) 9667 6788 / 0396676788 including name and address. Fin out who called you from Melbourne Exhibition A,Russell A,Exhibition95%(1)

State Trustees Limited: Management of represented persons

    https://www.audit.vic.gov.au/sites/default/files/20120208-State-Trustees.pdf
    x State Trustees Limited: Management of represented persons Victorian Auditor-General’s Report The Client Concerns Panel is effectively handling the small proportion of serious and complex complaints. State Trustees needs to improve its handling of the other types of complaints it receives.

The Brumby Dump: State Trustee report kept a secret

    https://www.crikey.com.au/2010/10/26/the-brumby-dump-state-trustee-report-kept-a-secret/
    Oct 26, 2010 · The Brumby Dump: State Trustee report kept a secret. The Victorian Treasury is refusing to release a report on how State Trustees administers the financial affairs of vulnerable Victorians, writes ...

Get help with guardianship and administration orders ...

    https://www.legalaid.vic.gov.au/find-legal-answers/guardianship-and-administration-orders/get-help
    Complaints The Victorian Ombudsman enquires into or investigates administrative actions taken by: a government department a public statutory body or any member of staff of a municipal council. This includes complaints against State Trustees and the Office of the Public Advocate.

State Trustees Limited: Management of represented persons ...

    https://www.audit.vic.gov.au/report/state-trustees-limited-management-represented-persons?section=30487--3-meeting-the-needs-of-represented-persons
    State Trustees performs limited quality assurance of the services it provides to represented persons. State Trustees asserts that qualitative information about services to represented persons is often captured at a client level. State Trustees relies on team leaders to observe consultants, review files, and discuss decisions.

Thomas Dubravcic - Personal Financial Consultant - State ...

    https://au.linkedin.com/in/thomasdubravcic
    View Thomas Dubravcic’s profile on LinkedIn, the world's largest professional community. ... Personal Financial Consultant at State Trustees Melbourne, Australia 43 connections. Join to Connect. State Trustees. ... Investigated and resolved written and verbal customer complaints and managed the record keeping of these.Title: Personal Financial Consultant at …



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