State Trustees Victoria Complaints

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Complaints and Feedback - State Trustees VIC

    https://www.statetrustees.com.au/contact-us/complaints-and-feedback
    State Trustees is committed to excellent service and exceeding our customers’ expectations during every interaction. If you have a complaint or want to provide us with feedback, we want to hear about it.

Contact Us - State Trustees VIC

    https://www.statetrustees.com.au/contact-us/
    Will and Power of Attorney kits are only designed for use in the state or territory specified in their title. All other State Trustees products and services are only designed for use in Victoria. State Trustees does not offer, and does not envisage offering, goods or services to any person outside Australia.

Victorian Ombudsman to probe State Trustees amid soaring ...

    https://www.theage.com.au/national/victoria/victorian-ombudsman-to-probe-state-trustees-amid-soaring-complaints-20180717-p4zrxc.html
    Jul 17, 2018 · A 37 per cent increase in the number of complaints about State Trustees has prompted an investigation by the Victorian Ombudsman. Ombudsman Deborah Glass will …

Ombudsman finds State Trustees failed Victoria's most ...

    https://www.theage.com.au/politics/victoria/ombudsman-finds-state-trustees-failed-victoria-s-most-vulnerable-20190627-p521tp.html
    Jun 27, 2019 · In April, Victoria's public sector corruption watchdog, IBAC, recommended State Trustees refer Mr Dent to police for investigation, however the agency and Mr Dent chose to settle the dispute ...

REPORT OF INVESTIGATION OF COMPLAINTS AGAINST STATE ...

    http://www.parliament.vic.gov.au/papers/govpub/VPARL2003-06No5.pdf
    Report of Investigations of Complaints against State Trustees Ltd 3 ROLE OF THE OMBUDSMAN 2.1 For present purposes it is sufficient to say that the role of the Ombudsman is, among other things, to investigate administrative actions taken in any Government Department or Public …

Working at STATE TRUSTEES: Employee Reviews Indeed.com

    https://au.indeed.com/cmp/State-Trustees/reviews
    I found State Trustees a good place to work with friendly staff. Main short coming was the lack of staff in some areas. location was a negative for me but other staff enjoyed the area.3.5/5(6)

State Trustees failed some of Victoria’s most vulnerable ...

    https://www.ombudsman.vic.gov.au/our-impact/news/state-trustees-failed-some-of-victorias-most-vulnerable-people-ombudsman/
    a review of freedom of information laws to make it easier for State Trustees clients to access their own information. State Trustees and most government departments have accepted the recommendations in full or in principle. Ms Glass initiated her investigation due to an increase in complaints to her office. In 30 cases reviewed in detail by the ...

State Trustees Victorian Ombudsman

    https://ombudsman.vic.gov.au/complaints/state-trustees/
    We also look at whether State Trustees breached human rights or did not consider them properly. Who can make a complaint? Anyone can complain to the Ombudsman. Complaints about State Trustees are usually from: a client of State Trustees; a support person who has written authority to represent the client. Useful links. Make a complaint to State ...

Fixing dysfunction with State Trustees CEO Craig Dent ...

    https://www.themandarin.com.au/54021-fixing-dysfunction-state-trustees-ceo-craig-dent/
    Sep 30, 2015 · There’s only one other public trustee in the world structured like Victoria’s State Trustees, and it’s in Fiji — but operating as a fully-fledged, though state-owned, company in a space where most organisations still sit within government gives it a higher level of financial stability, argues State Trustees CEO Craig Dent.

Public Trustee Complaints - Finance

    https://forums.whirlpool.net.au/archive/2213031
    Feb 03, 2014 · With your dad's state of affairs I would consult legal aid about transferring power of attorney to a reliable family member and for them to be the executor of the will. Being an executor of a will isn't for everyone. Depending on the complexity of the estate it …

Investigation into State Trustees June 2019

    https://www.parliament.vic.gov.au/file_uploads/Ombudsman_-_State_Trustees_RJv1cH0c.pdf
    legal control over their affairs. State Trustees has been Victoria’s public trustee for 80 years. It has been a government department, a statutory corporation, and since 1994, a state-owned company. The public trustee model has evolved, and Parliament has taken welcome moves to put more control into the hands of State Trustees’ clients.

Victorian Government Directory Victorian Government

    https://w.www.vic.gov.au/contactsandservices/directory/
    Victoria Online The fastest way to find local, state and federal government information and services. Skip to navigation Skip to content. The fastest way to find local, state and federal government information and services. Victorian Government Contact Centre. 1300 366 356. Local Call Cost.

Victorian Ombudsman Investigation into State Trustees

    https://imcl.org.au/news/law-reform-updates/ombudsman-investigation-into-state-trustees
    Published on Friday 05, July 2019 Victorian Ombudsman Investigation into State Trustees. IMCL welcomes the Victorian Ombudsman’s Investigation into State Trustees report and its recognition of the concerns raised in our submission arising from the experiences of our clients.. The report recognises the State Trustees’ failure to act in the best interests of clients affected by complex ...

Administration orders Victoria Legal Aid

    https://www.legalaid.vic.gov.au/find-legal-answers/guardianship-and-administration-orders/administration-orders
    If that doesn't help you can make a complaint. If your administrator is a ‘consultant’ at State Trustees you can: complain to someone higher up make an complaint online to the Victorian Ombudsman. The Victorian Ombudsman can only look into complaints about government organisations, like State Trustees.

Questions over 'systemic issues' at State Trustees The ...

    https://www.themandarin.com.au/95973-questions-over-systemic-issues-at-state-trustees/
    Jul 18, 2018 · Glass said the investigation would examine State Trustees’ role as an administrator for people who are unable to manage their financial and legal affairs due to disability, illness or injury. She said the investigation was prompted by a sustained increase in complaints to her office about State Trustees, a state government-owned company.

The Brumby Dump: State Trustee report kept a secret

    https://www.crikey.com.au/2010/10/26/the-brumby-dump-state-trustee-report-kept-a-secret/
    Oct 26, 2010 · The Brumby Dump: State Trustee report kept a secret. The Victorian Treasury is refusing to release a report on how State Trustees administers the financial affairs of vulnerable Victorians, writes ...

Investigation into State Trustees APO

    https://apo.org.au/node/245141
    Jun 27, 2019 · The Ombudsman was concerned about these complaints for several reasons: State Trustees’ clients are vulnerable, not just because of their disability or illness, but because State Trustees controls their money and property. The Ombudsman and the Victorian Auditor-General reported concerns about State Trustees in 2003 and 2012 respectively.

Ombudsman investigating State Trustees’ treatment of ...

    https://aasgaa.org/wp-content/uploads/2018/12/2018-7-Ombudsman-investigating-State-Trustees’-treatment-of-vulnerable-people-Victorian-Ombudsman.pdf
    “There have been complaints that State Trustees did not pay bills or other expenses in a timely way. Others have said communication with State Trustees is difficult. “Many of the people who rely on State Trustees are vulnerable, and I want to ensure their rights are respected and protected.” According to its 2017 Annual Report, State ...

Penny-pinching, raking in huge fees: public trustees under ...

    https://www.smh.com.au/business/consumer-affairs/penny-pinching-raking-in-huge-fees-public-trustees-under-scrutiny-20190131-p50uwc.html
    In Victoria, Ombudsman Deborah Glass is investigating State Trustees, the state-owned company that is equivalent to the public trustee in other states, to see whether the corporation is acting in ...Author: Caitlin Fitzsimmons

Contact us Public Trustees Australia

    https://www.publictrusteesaustralia.com/contact
    Public Trustees Australia - Gateway. Please select any of the following links to the Public/State Trustee that you wish to contact:



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