Telstra Complaints Online

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MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    We aim to resolve your complaint within 10 business days. If you require immediate assistance with a complaint, Consumer customers can call us anytime on 132200 and say "Complaint". If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint".

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    If you’d prefer to write to us we have the following options: Use our online form. Post your complaint letter to: Telstra Complaints Locked Bag 20026 MELBOURNE VIC 3001. Or fax your complaint …Arabic: Complaints Handling Process in Arabic (PDF)

Telstra - Making a complaint - Support

    https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
    Let Telstra know if you feel let you down, lodge a business complaint online or via phone, mail or live chat. Our team of specialists can help make amends.

Telstra complaints in three easy steps.

    https://www.telstracomplaints.com/
    Telstra Complaints How to get Telstra to action your complaint..Before it's to late. Step 1 Record Everything. The first thing you need to do is make sure you keep records of all interaction. Simply keep it on paper or spread sheet. Each call you make the first thing you do is ask for the employee number.

HOW TO: get in touch with Telstra

    https://exchange.telstra.com.au/how-to-get-in-touch-with-telstra/
    Apr 20, 2012 · How to contact Telstra with a complaint: Complete our online complaints form or call 13 2200 and say “complaint”. You’ll be transferred to a dedicated complaints handling team. You can call us 24×7. If you email us, we’ll reply within one day. If you call us, the consultant will aim to resolve your issue on the spot.

Making a Complaint - Telstra Business & Enterprise

    https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint
    By Fax. If you would prefer to send us your complaint by fax, you can do so on 1800 753 949. When you call Telstra, the consultant that answers your call will aim to resolve your issue with you on the spot. When you fax, email or write to us we aim to acknowledge emails and letters within one business day of …Arabic: Complaints Handling Process in Arabic …

Direct email address to make a complaint. - Telstra ...

    https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
    Direct email address to make a complaint. Hi, Is there a way I can send an email to the complaints as their complaints form is not working. ... I rarely have issues with Telstra customer service and when I do have an issue this was resolve swiftly or I was pointed to the right direction. Very dissapointing that the level of service has dropped ...

Telstra - Contact Us

    https://www.telstra.com.au/contact-us
    Feedback & Complaints. Good or bad, we'd love to hear from you ... Other contact options. Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra store or Wi-Fi hotspot ... we've got you covered. Call now CrowdSupport® Join our online community and get product ...

How can I escalate a complaint in Telstra? - Telstra ...

    https://crowdsupport.telstra.com.au/t5/Home-Broadband/How-can-I-escalate-a-complaint-in-Telstra/td-p/419801
    I moved to a new place in November 2014. I formally requested to Telstra to transfer my ADSL internet and phone services to my new property on 14 November 2014 (almost 3 months ago). Due to the delays in the completion of my connection, I lodged a formal complaint with Telstra n 7th December 2014. (...

Telstra - Mobile Phones, Home Phones, NBN, Entertainment ...

    https://www.telstra.com.au/
    Telstra is Australia's largest mobile network that provides users with mobile phones, internet plans and packages, home phones & more. Discover more today.

How to find someone to speak to at Telstra in Australia

    https://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/How-to-find-someone-to-speak-to-at-Telstra-in-Australia/td-p/153626
    How to find someone to speak to at Telstra in Australia ... How to find someone to speak to at Telstra in Australia In response to dylan6. Hi dylan6 . ... who can assist you and whom you can lodge an official complaint, external to Telstra's, which they have to reply to and action. Best way to get a resolution, but it can be lengthy.

Telstra Complaint Handling - Telstra Crowdsupport - 786535

    https://crowdsupport.telstra.com.au/t5/Home-Broadband/Telstra-Complaint-Handling/td-p/786535
    Telstra's Complaint Handling Process is a complete failure. I have lodged 3 complaints on-line - 6.10.18 SR 1-1706808840235 no acknowledgement received. 6.10.18 SR 1-17 10939703208 acknowledged via auto email. 14.10.18 SR 1-17 20572470494 no acknowledgement received. It is now 27.10.18 and I have ye...

Pay a bill - Account services - Telstra

    https://www.my.telstra.com.au/myaccount/paybill
    Pay your Telstra bills online using the security and convenience of Telstra's online account services. Pay using a credit card, your bank account details or PayPal.

HOW CAN WE HELP? - Telstra

    https://say.telstra.com.au/customer/general/forms/how-can-we-help-tio
    Telstra 24x7 App. Telstra.com. HOW CAN WE HELP? * Required fields. Account Details. Name Title * First name * Last name * Phone number * Eg. 04XXXXXXXX, must be phone number linked to your account Email address * We'll send your confirmation receipt to this address

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