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https://say.telstra.com.au/customer/general/forms/report-damage-to-telstra-equipment
You've previously reported the damage and it appears not to have been actioned; Your Telstra home phone line has stopped working; If you've spotted damaged equipment including pits, pillars, cabinets, underground cables, elevated joints and manhole covers, you can report the issue using the form below.
https://www.telstra.com.au/consumer-advice/digging-construction/relocating-network-assets
Under the Telecommunications Act 1997 (Cth), only persons authorised by us can undertake work on Telstra's assets or enter a facility owned or operated by Telstra. Interfering (including unauthorised entry or tampering) with the infrastructure is a criminal offence under the Criminal Code Act 1995 (Cth).
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/Moving-or-altering-Telstra-Infrastructure/ta-p/265731
There are a number of instances where you may want or need to have part of Telstra's infrastructure moved. A few common examples may be; - you are renovating your home and need the cabling taken off the house in the interim - the existing house is being knocked down and the cabling needs to be rem...
https://www.telstra.com.au/
Telstra is Australia's largest mobile network that provides users with mobile phones, internet plans and packages, home phones & more. Discover more today.
https://www.telstraglobal.com/network-infrastructure-map/
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https://service.telstra.com.au/customer/general/forms/contact-ceo-form
contact the office of the ceo * Required fields Select Corporate Invitation Supplying to Telstra Customer Complaint Positive Feedback Shareholder Enquiries Damage …
https://exchange.telstra.com.au/how-to-report-damage-to-telstra-equipment/
If you’ve spotted damage to Telstra equipment or payphones in your area, you can quickly report it to us for investigation and repairs. NOTE: If you need to report damage to Telstra equipment, please visit our Report Damages to Telstra Equipment page.If the damage poses a serious risk (e.g. overhead wires are down) please call us on 13 22 03.
https://exchange.telstra.com.au/free-calls/
Calls to Telstra customer service and complaints lines now free By David Thodey July 2, 2010 In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.
https://crowdsupport.telstra.com.au/t5/Home-Broadband/How-to-email-Telstra-compensation/td-p/816949
Hi Can someone tell me a email address for the Telstra compensation Department. It’s regarding the damage to the front facade and cables pulled from the front of my house. I’m getting the usual hand ball , ducking and weaving etc from them with Telstra doing their very best to turn away a long term...
https://www.tio.com.au/complaints-we-can-and-cant-take
We can deal with most complaints from residential and small business customers about your landline telephone, mobile or internet service. You must have tried to resolve the issue with your provider before we will deal with your complaint. Who we can help We only deal with complaints from residential and small business customers. To decide whether a business is small, we consider its turnover ...
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
https://www.accc.gov.au/media-release/telstra-offers-to-compensate-42000-customers-for-slow-nbn-speeds
Telstra has agreed to offer remedies to around 42,000 customers for promoting and offering some of its National Broadband Network (NBN) speed plans as being capable of delivering specified maximum speeds, when those maximum speeds could not be achieved in real-world conditions. Between September 2015 and November 2017, Telstra offered internet services through both its Telstra and …
https://www.itnews.com.au/news/inside-telstras-effort-to-slash-nbn-complaint-wait-times-481205
Jan 16, 2018 · Inside Telstra's effort to slash NBN complaint wait times ... amount of time it takes to resolve a technical NBN complaint. Telstra is touting a drop in average time per call to six minutes, down ...Author: Allie Coyne
https://www.quora.com/Australians-why-is-Telstra-internet-so-awful-Is-it-the-company-or-the-infrastructure
Dec 14, 2018 · Telstra’s problems are many, and quite a few are historical. When I had to deal with them, there were, it seemed, dozen or more major IT systems that collectively had to agree in some manner before you could guarantee that the work would be done p...
https://www.accc.gov.au/regulated-infrastructure/communications/industry-reform/telstras-migration-plan/variation-approved-deferral-of-disconnection-various-services
Telstra's Migration Plan Variation approved (deferral of disconnection - various services) 6 February 2020 The ACCC has approved Telstra’s variation to the Migration Plan, as submitted to the ACCC on 18 November 2019, after determining that it complied with the Migration Plan Principles.
https://tottnews.com/2019/07/09/telstra-formally-warned-acma/
Jul 09, 2019 · Not acknowledging a written complaint within 10 business days of its receipt.” ACMA Chair, Nerida O’Loughlin, spoke on reasons why the warning was handed down: ‘There is public concern about the roll-out of mobile infrastructure, including small cell base stations, in residential areas.
https://customernumbers.com.au/telstra-customer-contact-number
Phone: if you want to communicate your complaint to Telstra by phone, you should call Telstra phone number which is dedicated for this matter. TELSTRA CUSTOMER SERVICE FREE CALL Due to is one of the biggest enterprise of Australia, Telstra support team offer many way to contact with Telstra customer service 24 hours , via phone, via social ...3.4/5(12)
https://whirlpool.net.au/wiki/NBN_complaint_guide
This impacts Telstra & Foxtel services. In such circumstances, you can still follow this procedure, but be sure to remember that when you are complaining to/about NBN, it is because they are the owners of the HFC infrastructure, having taken control from Telstra.
https://secureacom.com.au/telstra-complaints/
Mar 19, 2017 · Telstra Complaints “Telstra told me the fault was my internal wiring but it was in the Telstra Network” Over the last two years the number of jobs we have attended for our clients that have turned out to be faults in the Telstra Network is on the rise, and …
https://www.cencelx.com/internet/inside-telstras-effort-to-slash-nbn-complaint-wait-times/
It was made in unison with a decision to similarly adopt Salesforce as the core customer relationship management (CRM) platform across Telstra. Telstra was one of Salesforce’s two launch customers when the company started offering its software-as-a-service platform on Amazon Web Services infrastructure in Sydney last October.
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