Telstra Ringtones Complaints

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Telstra - Mobile Phones, Home Phones, NBN, Entertainment ...

    https://www.telstra.com.au/
    Telstra is Australia's largest mobile network that provides users with mobile phones, internet plans and packages, home phones & more. Discover more today.

Login - My Account - Telstra

    https://www.my.telstra.com.au/myaccount/home
    Telstra My Account may not display correctly and some of the features may be unavailable to you. If you are not using this version, please check that compatibility mode is turned off, otherwise you may need to

Thousands of Telstra customers charged for ringtones and ...

    https://www.abc.net.au/news/2018-03-26/thousands-of-telstra-customers-charged-for-ringtones-and-games/9586824
    Mar 26, 2018 · In 2015 and 2016, thousands of Telstra customers were unknowingly signed up to subscription services or charged for content including ringtones and games, without having to enter payment details ...

Telstra - What is Mobile Enhanced SMS? - Support

    https://www.telstra.com.au/support/category/mobiles-tablets/post-paid/what-is-mobile-enhanced-sms
    These media files can include pictures, videos, ringtones, animations and other audio files. If you're a Telstra Post-Paid mobile customer, the charge for each video or picture Multimedia Messaging Service (MMS) you send, will appear under the Enhanced SMS section of your mobile bill with the Description 'Standard MMS'. Is it the same as ...

Telstra Crowdsupport

    https://crowdsupport.telstra.com.au/
    Telstra's online community, 24x7. Join us to get support and advice about products and services, discuss the latest products and share your knowledge.

Check your Telstra bill: 100,000 mobile customers misled ...

    https://www.news.com.au/finance/business/retail/dodgy-bills-telstra-in-hot-water-after-misleading-up-to-100000-customers/news-story/f81c1ef5c3ad5a4b19a560ec0efbbe2a
    Mar 26, 2018 · TELSTRA had admitted it misled customers to the tune of $62 million after it signed up as many as 100,000 customers for ringtones, gaming and other digital content.

jamster scam - Telstra Crowdsupport - 443733

    https://crowdsupport.telstra.com.au/t5/Android/jamster-scam/td-p/443733
    Third Party Purchases may appear on your bill when you purchase things like ringtones, apps or games. Telstra pays the third party provider on your behalf and then includes these charges on your bill. You can use the 19 Service Finder by entering the 19 digit number and the date that appears on your bill. This website will give you details of ...

Telstra refunds customers AU$9.3m for billing practices ...

    https://www.zdnet.com/article/telstra-refunds-customers-au9-3m-for-billing-practices/
    Jan 20, 2019 · Telstra refunds customers AU$9.3m for billing practices. After being fined AU$10 million for misleading customers on its management of premium direct billing services, Telstra has also had to ...

Telstra fined $10 million after customers charged for ...

    http://www.abc.net.au/news/2018-04-26/telstra-fined-$10-million-after-customers-charged-for-ringtones/9699246
    Apr 26, 2018 · Telstra is fined $10 million in the Federal Court for signing up almost 100,000 of its mobile customers to be charged directly for third-party online content, such as ringtones and games, without ...

Telstra, Optus tackle SMS scams

    https://www.news.com.au/technology/telstra-optus-tackle-sms-scams/news-story/249c25c5804c5dcc7cff11bdc5c3404f
    Telstra, Optus tackle SMS scams. Skip to: ... ringtones, television voting schemes, competitions and dating services. ... A Telstra spokesman said customer complaints about premium SMS services ...Author: Andrew Colley

Free Ringtones from Telstra/Bigpond - Other phones

    https://forums.whirlpool.net.au/archive/1336735
    Dec 07, 2009 · Does BP know they are downloading all their ringtones to peoples PC's without payment?. It seems that the BP Ringtone site downloads all the listed ringtones on each page you view. Maybe to allow the preview/play button to work. But after visiting a ringtone page the "Temporary internet" files folder has all the MP3's from that page in it.

Telstra refunds $9.3 million to customers for overcharging

    https://www.smh.com.au/business/companies/telstra-refunds-9-3-million-to-thousands-of-customers-20180928-p506lr.html
    Sep 28, 2018 · Telstra has refunded more than $9 million to 72,000 customers after potentially charging them for content they didn’t know they had bought, like videos, games and ringtones, due to a billing ...

Optus and Telstra named ‘worst telcos’ as customer ...

    https://startsat60.com/discover/news/optus-telstra-worst-telcos-complaints-surge-telecommunications-industry-ombudsman
    Oct 17, 2018 · The majority of complaints made to the TIO (51, 328) were about mobile phone services, with the most complained about issue being the time it took for …

Telstra ordered to pay $10 million after misleading ...

    https://www.smh.com.au/business/companies/telstra-ordered-to-pay-10-million-after-misleading-billing-charges-20180426-p4zbuw.html
    Apr 26, 2018 · Telstra has been ordered to pay a $10 million penalty after its billing charges potentially misled more than 100,000 Australians, in a Federal Court judgment handed down on Thursday afternoon ...

Telstra to refund 100,000 customers for premium bill ...

    https://www.finder.com.au/telstra-to-refund-100000-customers-for-premium-bill-charges
    Telstra set to refund customers for premium content charges after ACCC intervention. ... such as games and ringtones, which they unknowingly purchased. ... however the number of complaints ...

Telstra fined $10m after customers charged for services ...

    https://www.sbs.com.au/news/telstra-fined-10m-after-customers-charged-for-services-they-didn-t-want
    Telstra has been fined $10 million for automatically charging customers for items they didn't want, including ring tones, games and competitions using a third-party billing service.

Telstra Joins ‘Dodgy Companies Club’ After Massive $10m ...

    https://www.channelnews.com.au/telstra-joins-dodgy-companies-club-after-massive-10m-fine/
    Telstra has been given a seat at the ‘dodgy companies club’ after being ordered by the federal court to cough up a whopping $10m for making false or misleading representations to 100,000 ...

Telstra to pay $10 million for misleading premium billing ...

    https://www.accc.gov.au/media-release/telstra-to-pay-10-million-for-misleading-premium-billing-charge-representations
    The Federal Court has today ordered Telstra to pay penalties of $10 million for making false or misleading representations to customers in relation to its third-party billing service known as “Premium Direct Billing” (PDB), following action by the ACCC. The Court held, by consent, that Telstra misled customers and breached the ASIC Act when it charged them for digital content, such as ...

Telstra mobile plans compared February 2020 finder.com.au

    https://www.finder.com.au/mobile-plans/telstra-mobile
    Telstra mobile plans Telstra is Australia's largest mobile provider, with a variety of contract, prepaid or SIM-only plans to suit practically everybody.Contact Page: https://www.telstra.com.au/contact-us

Crime Really Does Pay: Telstra’s $10 Million Fine Is $50 ...

    https://newmatilda.com/2018/04/27/crime-really-pay-telstras-10-million-fine-50-million-less-stole/
    Apr 27, 2018 · “The Court held, by consent, that Telstra misled customers and breached the ASIC Act when it charged them for digital content, such as games and ringtones, which they unknowingly purchased. Telstra admitted that more than 100,000 customers may have been affected and has committed to offer refunds to these customers,” said Sims.



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