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https://forums.moneysavingexpert.com/discussion/4814519/complaints-contact-for-virgin-trains
Nov 08, 2013 · Just done a bit of googling. The Virgin website has contact routes, but i couldn't find one saying about complaints. I've found 3rd party websites, but they're basically just folk having a bit of a moan. I want to complain TO Virgin Trains directly.
https://www.virgintrains.co.uk/~/media/vt/files/pdf/about%20us/complaints-leaflet.ashx?la=en&hash=C66FA2271EEF6E0B3C2045ED28F430497C338950
Welcome to Virgin Trains. Your feedback is invaluable in helping us to improve our services in the future. If you’re not happy in any way, we’ll take your comments or complaints very seriously and do everything we can to make things right. We aim to resolve all complaints to your satisfaction, quickly and effectively, without the need for the
https://forums.moneysavingexpert.com/showthread.php?t=1970529
Sep 25, 2009 · Welcome to the MSE Forums. ... virgin trains complaint!! 25th Sep 09 at 5:03 PM #1 ; hi everyone im wanting to complain to virgin trains and to richard branson regarding my horrible experence with virgin trains and if anyone has already managed to get there complaint letter to them my story below i am fuming.
https://forums.moneysavingexpert.com/discussion/comment/25611109
Oct 05, 2009 · (Quote) Considering it is a 25 minute journey and I set off with a hour I'm pretty sure that is enough time.
https://www.railforums.co.uk/threads/virgin-trains-compensation.151692/
Aug 06, 2017 · The Virgin Trains website states the customer is making a return journey. At no point are customers told any loss of rights may occur. Loss of flexibility, by taking "specified train only" yes, but nowhere does it say you are no longer making a return journey. The OP should fight this, I know Transport Focus are interested in this case.
https://www.trustpilot.com/review/www.virgintrains.co.uk
My subsequent complaint was met with a litany of the other ‘benefits’ of travelling First Class and that the manager may have been helping other passengers. For 2 hours on a near empty service? My advice - don’t pay for a weekend First Class ticket on Virgin Trains. It’s something of a rip off.
https://www.virgintrains.co.uk/help-and-contact
Virgin Trains is no longer operating trains. As of 8 December 2019, Virgin Trains no longer operates trains in the United Kingdom. All tickets purchased through this website prior to that date are still valid, but compensation claims for any delays or cancellations need …
https://uk.trustpilot.com/review/www.virgintrains.co.uk
I have been experiencing an ongoing problem with my virgin trains online account where I have not been able to book tickets. I contacted support but the issue is still not resolved over a month later even after making a complaint via Virgin customer services.
https://www.virgintrains.co.uk/
Find the best deals on rail tickets at Virgin Trains. Travel in style to London, Manchester, Liverpool, Birmingham, Glasgow & more. No booking fees!
https://www.avforums.com/threads/virgin-media-complaints-and-service-a-joke.1380962/
Jan 10, 2011 · Virgin Media, in my experience, is an average company no better or worse than most. If it is the worst company you have ever dealt with, then you are indeed lucky. I have Sky, T-Mobile and Vodaphone as well as Virgin and they all have good and bad days, I don't want higher bills to fund better customer service.
https://www.complaintsdepartment.co.uk/virgin-trains/
Use this comments section to discuss problems you have had with Virgin Trains, or how they have handled your complaints. Initial complaints should be directed to Virgin Trains directly. You can find contact details for Virgin Trains above. Comments are moderated so may not appear immediately.Location: North Wing Offices Euston Station London NW1 2HS
https://www.railforums.co.uk/threads/virgin-trains-complaint-against-chiltern-adverts-not-upheld.98416/
Mar 26, 2014 · Assessment 1. Not upheld The ASA considered that because the claim "Chiltern Mainline is more punctual than Virgin Trains" specifically referred to the Chiltern Mainline route, rather than Chiltern railways in general, consumers would expect the claim to be based on punctuality statistics for their Mainline route.
https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k756655-Complaint_about_Virgin_trains-Air_Travel.html
Complaint about Virgin trains - Air Travel Forum. Tripadvisor Forums ; Air Travel Forums; ... The conductor on that train was so rude and didn't listen to any of our complaints and ended up slapping us in the face with a fine of 101 British pounds ($190) each with my travel compainion. ... To review the Tripadvisor Forums Posting Guidelines, ...
https://www.virgintrains.co.uk/refunds
Discover options for refunds on Virgin Train tickets. For delays of 30 minutes or more, you can claim compensation on your ticket. Refunds - Refunds for a booking - Virgin Trains
https://www.tripadvisor.co.uk/Attraction_Review-g186338-d10463990-Reviews-Virgin_Trains-London_England.html
Oct 03, 2019 · Booked with Virgin, by the time we got to London Avanti had taken over the line, but our journey went smoothly amid the takeover. The only snag was that due to the takeover the seat reservations didn't apply to anyone, so there was some shuffling and hemming and hawing, but…3/5(1.6K)
https://community.virginmedia.com/
Hey there, Welcome to the Virgin Media Community - the best place to search for help and tips on how to get the most from our services. Enjoy looking around - if you feel at home why not sign up and join in? Here's our getting started guide
https://www.lner.co.uk/globalassets/downloads/pdf/corp-policy-docs/customer-complaints-handling-procedure-march15.pdf
Availability of Our Customer Complaints Handling Procedure Contacting independent consumer watchdogs Welcome Welcome to Virgin Trains East Coast, your new train operator along the East Coast Main Line. From 1 March 2015 we aim to give you the service you want and deserve along one of the UK’s finest routes.
https://www.tripadvisor.com/Attraction_Review-g186338-d10463990-Reviews-Virgin_Trains-London_England.html
Jan 13, 2020 · Virgin Trains. 1,556 Reviews #1,295 of 2,282 ... journey with great seats and great views of scenery on our travels we enjoyed it so much we have booked up with virgin tra ... Decent return journey to London. Quick and on time. Comfortable with reserved seat. Only change I saw was no logo on trains and a new announcing style. Read more. Date of ...3/5(1.6K)
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