Wakefield Council Complaints Procedure

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Complaints - Wakefield Council

    http://www.wakefield.gov.uk/site/contact/complaints
    Before you start. ​Corporate complaints cover issues like: Neighbour and noise nuisance. Household waste and recycling collections. Potholes and condition of road surfaces. Street sweeping and litter bins. Planning matters. Council Tax and benefits.

Compliments - Wakefield Council

    http://www.wakefield.gov.uk/site/contact/compliments
    Contact Customer Services at [email protected]. We value the importance of feedback when things have gone well. We recognise the importance of compliments in helping us to continue to get things right for our customers. We will make sure …

Compliments, Comments & Complaints - wakefield.gov.uk

    http://www.wakefield.gov.uk/Documents/Site/complaints-compliments-form.pdf
    procedure by law. If your complaint is about Social Services please contact: Complaints and Representations Team Phone: 01924 302840 Fax: 01924 302841 E-mail: [email protected] Schools Schools are managed independently of Wakefield Council. If you have a complaint about a school, you should contact the school directly.

Review date: February 2019 - Wakefield Council

    http://www.wakefield.gov.uk/Documents/contact/complaints-policy.pdf
    A complaint can only be made by or on behalf of someone who Wakefield Council has a duty to provide a service to, or someone who has been or is likely to be caused injustice by an action or...

Make a complaint, comment, concern or compliment - Wakefield

    https://myaccount.wakefield.gov.uk/myaccounthome/cccc/
    Make a complaint, comment, concern or compliment; Make a complaint, comment, concern or compliment. 1 Before you start; ... Wakefield Council, Wakefield One, PO Box 700, Wakefield, WF1 2EB ... To find out how we deal with your feedback please visit our complaints …

Wakefield Metropolitan District Council Complaints

    https://www.complaintsdepartment.co.uk/wakefield-metropolitan-district-council/
    It is a metropolitan district council and provides a full range of local government services including Council Tax billing, libraries, social services, processing planning applications, waste collection and disposal, and it is a local education authority. Wakefield is divided into 21 wards, electing 63 councillors.

How to make a request - Wakefield Council

    https://www.wakefield.gov.uk/about-the-council/access-to-information/freedom-of-information/how-to-make-a-request
    The Freedom of Information Act gives you the right to ask to see or be provided with a copy of any information that any public body holds. You need to make a request to us in writing. You can email the Freedom of Information Team at [email protected] for information held by us.

Putting Victims First the Community Trigger - Wakefield ...

    http://www.wakefield.gov.uk/community/community-trigger
    The anti-social behaviour unit will contact you to let you know the outcome and what will happen next. The Community Trigger is not a complaints process. If you are unhappy with a service you have received from Wakefield Council, West Yorkshire Police or Wakefield and District Housing please use the relevant organisation's...

Contents

    https://wakefieldchildcare.proceduresonline.com/contents.html
    Wakefield Council Policy and Procedures for the Provision of Accommodation to Homeless 16 and 17 year olds Young People 3.3.2 Referral to Homeless Team for 16 /17 year old

Welcome to the Wakefield Council Children and Young People ...

    https://wakefieldchildcare.proceduresonline.com/index.html
    Welcome to the Wakefield Council Children and Young People Service Online Procedures. This site contains the online procedures for Wakefield Council Children and Young People Service. The West Yorkshire Consortium Safeguarding Children Procedures should be read alongside these procedures as they contain guidance for all practitioners on...

Wakefield Metropolitan District Council Complaints Email ...

    https://www.resolver.co.uk/companies/wakefield-metropolitan-district-council-complaints/contact-details
    How to complain about Wakefield Metropolitan District Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Understand how your council works: Make a complaint - GOV.UK

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    Complain to the council service provider. If you’re still not happy, complain to your council’s complaints officer. If this doesn’t resolve the issue, you may be able to get the Local Government Ombudsman to look into it. The Ombudsman usually only considers your complaint once it’s been through your local council’s complaints procedure.

Homepage - Wakefield Council

    https://www.wakefield.gov.uk/
    Wakefield Council, providing information on local services including education, social care, culture, leisure, waste, planning, transport and roads to Wakefield ...

WDH complaint form

    https://www.wdh.co.uk/ContactUs/Feedback.aspx?type=3
    We are committed to offering the best services possible to our tenants and to residents of Wakefield and the surrounding district. We welcome your comments, as they help us make changes so that we can serve you better. For further information please see the how do I make a complaint? FAQ.

Handling Complaints Wakefield Traded Services

    http://www.tradedservices.wakefield.gov.uk/Event/99411
    The event will explore: The model complaints procedure. The role of the Headteacher, Chair of Governors and Governing Body. The support available to school in dealing with complaints…

Making a complaint Complaints and Compliments Watford ...

    https://www.watford.gov.uk/info/20274/customer_services/94/complaints_and_compliments
    We will always try to resolve your complaint at first contact and aim to respond to all queries within 10 working days. If we’re going to take longer, we’ll let you know why and when we can reply. What is not covered under the complaints procedure? We may deal with some complaints under a separate procedure, such as:

How to complain to your local council about your care Age UK

    https://www.ageuk.org.uk/information-advice/care/problems-with-care/complain-local-council/
    If you’re unhappy with the outcome of the complaints procedure carried out by your local council, you can go to the Local Government and Social Care Ombudsman. If you fund your own care and you need to make a complaint, contact the Ombudsman and ask about its independent complaints review service.

Family and Friends Care - Welcome to the Wakefield Council ...

    https://wakefieldchildcare.proceduresonline.com/p_fam_frien_care_pol.html
    The local authority does not have a duty to assess any such informal family and friends care arrangements, unless it appears to the authority that services may be necessary to safeguard or promote the welfare of a Child in Need. ... Complaints Procedure. ... The timescales and process are set out in the Wakefield Council Compliments and ...

Surrey County Council - Complaints, comments and compliments

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments
    More about Bus services and bus pass complaints All other council services How to leave comments, compliments or complaints; how we deal with feedback and how we're performing



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