Wales Complaints

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Complaint submission Transport for Wales

    https://tfwrail.wales/complaint-submission
    Completion of this form confirms that the information provided is correct to the best of your knowledge. Transport for Wales reserves the right to share your personal details with other Train Operators and relevant third parties to prevent fraud and we may prosecute any individual making fraudulent claims.

Making a Complaint - ombudsman.wales

    https://www.ombudsman.wales/complaints/
    Public Services Ombudsman for Wales 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ

Social services complaints procedure GOV.WALES

    https://gov.wales/social-services-complaints-procedure
    Jul 30, 2014 · GOV.WALES uses cookies which are essential for the site to work. Non-essential cookies are also used to tailor and improve services. By continuing to …

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.

Complaints Handling Procedure Transport for Wales

    https://tfwrail.wales/policies-and-reports/complaints-handling-procedure
    We are delighted to transform rail travel across the Wales and Borders network and create a step change in customer experience over the 15-year contract. However, we recognise that sometimes things may go wrong and we want to ensure it is easy for you to let us know when you are not satisfied, so we can improve our service to you. We define a complaint as “any expression of dissatisfaction ...

Complaints GOV.WALES

    https://gov.wales/complaints
    Dec 21, 2017 · GOV.WALES uses cookies which are essential for the site to work. Non-essential cookies are also used to tailor and improve services. By continuing to …

Natural Resources Wales / Complaints and compliments

    https://naturalresources.wales/about-us/contact-us/complaints-and-compliments/?lang=en
    asking for a copy of our complaints form from a person with whom you are already in contact (tell them that you want us to deal with your concern formally) calling us on 0300 065 3000 to make your complaint over the phone; writing to us at: Complaints, Natural Resources Wales, Maes y Ffynnon, Penrhosgarnedd, Bangor, Gwynedd, LL57 2DW

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    › Complaints. Complaints We aim to provide the very best care and treatment and it is important that we welcome comments and learn from people’s experiences, good or bad. ... [email protected]. Letter: The Concerns Team, Ysbyty Gwynedd, Bangor, Gwynedd, LL57 2PW. Please click here to see this information in British Sign Language.

Complaints about us Care Inspectorate Wales

    https://careinspectorate.wales/contact-us/complaints-about-us
    Care Inspectorate Wales is part of the Welsh Government. Under the Welsh Government’s complaint’s policy we must identify and process complaints about the service we provide, including our staff. Further information about the policy is available from the Complaints section of the Welsh Government website.

Complaints Arts Council of Wales

    https://arts.wales/about-us/accountability/complaints
    Complaints Complaining to the Arts Council of Wales. It’s very important that our service to the public is of the highest standard: fair, efficient and courteous.

Complaints - National Assembly for Wales

    https://www.assembly.wales/en/help/contact-the-assembly/con-complaint/Pages/con-complaint.aspx
    The National Assembly for Wales is committed to dealing effectively with any concerns or complaints you may have about our services. If you're not sure about any issue we'll try and clarify it for you. If possible, we will put right any mistakes we may have made. We will provide any service you are entitled to which we have failed to deliver.

Raise a concern Care Inspectorate Wales

    https://careinspectorate.wales/contact-us/raise-concern
    If after exhausting the care provider complaints procedure you remain unhappy we may consider the issues and look at these as part of our inspection process. You can also contact the Public Services Ombudsman for Wales about a range of issues. Visit the Ombudsman’s website (External link) for further details. How to raise a concern

Complaints Procedure - National Assembly for Wales

    https://www.assembly.wales/en/help/contact-the-assembly/con-complaint/Pages/con-complaint-procedure.aspx
    National Assembly for Wales Complaints Policy Make a complaint. If something does go wrong we need to be able to put it right quickly, and if possible, take action to ensure it doesn't happen again.

Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ... Statistics for Wales;

Feedback and complaints Careers Wales

    https://careerswales.gov.wales/about-us/feedback-and-complaints
    Careers Wales prides itself on maintaining excellent customer care and ensuring you are provided with quality careers information, advice and guidance services that meet your needs. Letting us know what we are doing well or not well, helps us improve our services. We aim to: Provide a high standard of service to our customers at all times

Complaints Procedure - Adult Learning Wales

    https://www.adultlearning.wales/en/contact/making-a-complaint
    Complaints Procedure. 1.0 INTRODUCTION. Addysg Oedolion Cymru Adult Learning Wales aims to provide high-quality services to our learners and members and …

NHS Complaints Procedure - Wales

    https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
    The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

Complaints & Concerns - abuhb.nhs.wales

    https://abuhb.nhs.wales/about-us/complaints-concerns/
    Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.

Feedback and complaints Estyn

    https://www.estyn.gov.wales/inspection/feedback-complaints
    Feedback and Complaints manager 02920 446309 [email protected] We welcome correspondence in both English and Welsh and will give each language equal priority. Other resources. Public Services Ombudsman for Wales offers advice on how to complain about a public service.



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