West Midlands Ambulance Service Complaints Procedure

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Formal Complaints – West Midlands Ambulance Service ...

    https://wmas.nhs.uk/contact/formal-complaints/
    If you are unhappy with the service you have received from West Midlands Ambulance Service NHS Foundation Trust and you feel PALS cannot help, you are entitled to make a formal complaint. A complaint can be made by a patient or person affected, or likely to be affected, by the service delivered by the Ambulance…

Our Policies, Procedures and Strategies – West Midlands ...

    https://wmas.nhs.uk/about-wmas/organisation/freedom-of-information/foi-publication-scheme/our-policies-procedures-and-strategies/
    The West Midlands Ambulance Service NHS Foundation Trust has a number of policies, procedures and strategies across all our directorates which include Clinical, Quality, Workforce and Organisational Development, Finance, IM&T and Service Delivery. Each Directorate has overall responsibility for the Policies, Procedures and Strategies listed against them.

COMPLAINTS POLICY AND PROCEDURE - wmambo.co.uk

    https://www.wmambo.co.uk/images/Complaints_Policy_and_Procedure_-_2018.pdf
    WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST COMPLAINTS POLICY & PROCEDURE 5 of 23 3 Definitions 3.1 The Independent Complaints Advocacy Service (ICAS) ICAS can help individuals make a complaint or express a concern about the Trust. Staff at ICAS can support individuals if they wish to make a complaint, and

West Midlands Network - Complaints Handling Procedure

    https://www.networkwestmidlands.com/get-in-touch/contact-us/complaints-handling-procedure/
    This Complaints Handling Procedure explains how to make a complaint and what you can expect from us if you do. This Procedure covers the full scope of WMCA’s activities and its Officers including the work of Transport for West Midlands.

Complaints - eastamb.nhs.uk

    https://www.eastamb.nhs.uk/contact-us/complaints.htm
    We try to make our complaints procedure as clear as possible, but should you need any help and support during any part of the complaint process, you can access an independent organisation that will assist you free of charge. To contact POhWER, the Independent Complaints Advocacy Service (ICAS), you can visit www.pohwer.net.

Enquiries, feedback and complaints - London Ambulance ...

    https://www.londonambulance.nhs.uk/talking-with-us/enquiries-feedback-complaints/
    The NHS complaints regulations. If you are not happy with the service you, a friend or a member of your family have received, you are entitled to make a complaint. You can find out more by viewing the NHS complaints procedure. Tel: 020 3069 0240 Email: [email protected] Patient Experiences Department London Ambulance Service NHS Trust

Policies - wmambo.co.uk

    https://www.wmambo.co.uk/policies
    Grievance Procedure. Sickness Absence Policy. Stress Management Policy. Service Delivery. Meal Break Policy. Lone Worker Policy. Uniform and Dresscode Policy. Vehicle CCTV Policy. Quality. Complaints Procedure. Investigation Procedure . All other …

Homepage East Midlands Ambulance Service NHS Trust

    https://www.emas.nhs.uk/
    East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.8 million people. On average we receive a new 999 call every 40 seconds (1,026,249 emergency and urgent calls received during 2018/2019). In an emergency call 999.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Overview - West Midlands Ambulance Service ... - NHS

    https://www.nhs.uk/Services/Trusts/Overview/DefaultView.aspx?id=29242
    West Midlands Ambulance Service NHS Trust was authorised as a Foundation Trust in January 2013 and in line with the provisions of the Health and Social Care Act 2012, licensed as a provider of NHS Services on 1st April 2013. As an organisation, we were formed in 2006 bringing four previous services together.4.5/5(33)

Who to complain to - Healthwatch Warwickshire

    https://www.healthwatchwarwickshire.co.uk/get-help/make-a-complaint/who-to-complain-to/
    Information about the patient advice and liaison service (PALS) including details of who to contact with a complaint are provided here. Ambulance services. Ambulance services in Warwickshire are provided by West Midlands Ambulance Service NHS Foundation Trust (WMAS), details of who to contact with a complaint are provided here.

West Midlands Ambulance Service NHS Trust (WMAS) Self ...

    http://moderngov.staffordshire.gov.uk/documents/s23968/Self%20Assessment%20Report.pdf
    West Midlands Ambulance Service NHS Trust (WMAS) Self Assessment Report Health Scrutiny Accountability Session 26th January 2012 . Introduction ... • Ambulance Quality Indicators • Complaints • Compliments • Working in Partnership.

Contact Us Yorkshire Ambulance Service

    https://www.yas.nhs.uk/contact-us/contact-us/
    Yorkshire Ambulance Service covers almost 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. It employs over 5,800 staff and provides 24-hour emergency and healthcare services to a population of more than five million. Over 1,100 volunteers also make a vital contribution to the service.

NHS Ambulance Services Body Worn Camera Trials EEAS

    https://eeas.unison.site/2020/02/03/nhs-ambulance-services-body-worn-camera-trials/
    NHS Ambulance Services . Body Worn Camera Trials. On Tuesday 28 January I attended a seminar in London on the Trial of Body Worn Cameras hosted by the NHS in conjunction with Rand Europe who are based in Cambridge and who will be carrying out the evaluation of the Trials.

Contact us East Midlands Ambulance Service NHS Trust

    https://www.emas.nhs.uk/contact-us/
    Compliments and complaints. ... East Midlands Ambulance Service NHS Trust Trust Headquarters 1 Horizon Place Mellors Way Nottingham Business Park Nottingham NG8 6PY. You might be able to find what you are looking for elsewhere on our website. Please visit the quick links below or search using the box at the top of the page.

Safeguarding adults: multi-agency policy and procedures ...

    https://www.shropscommunityhealth.nhs.uk/content/doclib/10797.pdf
    West Midlands Police Safeguarding Vulnerable Adults Policy Fire services Herefordshire and Worcestershire Fire and Rescue Service Shropshire Fire Service West Midlands Fire Service (Birmingham, Dudley, Sandwell, Coventry, Wolverhampton, Walsall, Solihull)

Complaints or commendations

    https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
    Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...

Welcome to SWASFT

    https://www.swast.nhs.uk/welcome/get-in-touch
    Comments, concerns and complaints. Although we aim to provide a high-quality service, there will be times when we do not get it right. We encourage you, our patients and families, to get in touch with us when you believe that our service has not been as it should. ... South Western Ambulance Charity.

Midlands Air Ambulance and HELP Appeal Charities’ Launch ...

    https://www.airambulancesuk.org/midlands-air-ambulance-and-help-appeal-charities-launch-second-cardiac-car/
    A report from West Midlands Ambulance Service highlights the emergency service attends over 4,000 out of hospital cardiac arrests each year across the region. Midlands Air Ambulance Charity’s Critical Care Car Team, operating 12 hours each day, attended 1,214 incidents in the past year and as part of the clinical care given, helped to ensure ...

Our Policies - North East Ambulance Service - NHS ...

    https://www.neas.nhs.uk/about-us/our-policies.aspx
    North East Ambulance Service NHS Foundation Trust is committed to applying the highest standards of ethical conduct, following good NHS business practice and …



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