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https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/SCLetter04-09.pdf
electronic complaint tracking and management system. • Pilot Successfully Concluded: The pilot phase of ACTS is now ended. States may fully implement ACTS now, may phase up gradually to 100% on January 1, 2004, or may cease the current 15% sampling in favor of a “transition-rest” until the 100% reporting in January.
https://www.hhs.gov/foia/privacy/sorns/hhs-exempt-systems/index.html
Office of the Secretary/Office for Civil Rights (OS/OCR) Exempt System. 09-90-0052 Program Information Management System (PIMS) SORN history: 75 FR 18841 (4/13/10), *83 FR 6591 (2/14/18) [Exempt based on (k)(2); see 68 FR 62750] Office of the Secretary/Office of the Assistant Secretary for Health (OS/OASH) Exempt System
https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/som107c05.pdf
State Operations Manual . Chapter 5 - Complaint Procedures . Table of Contents (Rev. 191, 07-19-19) ... 5060 - ASPEN Complaints/Incidents Tracking System (ACTS) 5070 - Priority Assignment for Nursing Homes, Deemed and Non-Deemed Non-Long ... The complaint/incident management system has three objectives. 1. The first objective and priority for ...
https://fcw.com/articles/2003/08/26/medicare-complaint-tracker-set-to-launch.aspx
Aug 26, 2003 · Medicare complaint tracker set to launch. ... complaint system to track and process incidents reported about Medicare and Medicaid providers and suppliers. The Aspen Complaints/Incidents Tracking ...
https://www.michigan.gov/documents/lara/MI-ACTS_453968_7.pdf
ASPEN Complaint Tracking System (ACTS) is the federal system for tracking complaints and FRI’s. MI-ACTS is the Michigan interface to the federal system. Background 5 Centers for Medicare & Medicaid Services (CMS) provided funding to create a
https://www.health.ny.gov/funding/rfp/inactive/0802151214_r/0802151214_r.pdf
NEW YORK STATE DEPARTMENT OF HEALTH . A Request for Proposal for . The Office of Long Term Care (OLTC) ... ACTS ASPEN Complaint/Incident Tracking System . ADHCP Adult Day Health Care Program . AH Adult Home . ... UCTS Uniform Complaint Tracking System . …
https://hhsportal.hhs.state.tx.us/helpGuide/Content/5_UserGuides/Certification%20Calendar_monthly%20view-v2.pdf
Aspen Complaint Tracking System ASPEN ACO-ACTS Automated background check system ABCS Medicaid Contract Administrative Tracking System MCATS . RECERTIFICATION CALENDAR (MONTHLY VIEW) Revised on Jan 9, 2020 . Month Application or Service Name Acronyms . May DADS Code Table Automation CTA
https://www.aspentimes.com/news/local/aspen-residents-going-postal-over-continued-mail-service-problems/
Dec 26, 2019 · Aspen resident Keith Poliakoff points to all of the packages that had not been delivered to his home. He picked them up at the Aspen post office on Monday, after some of them had been marked as "delivered," "lost by carrier" or on a "snow hold" in the tracking system.
https://www.jobapscloud.com/CT/sup/bulpreview.asp?R1=190910&R2=6435CL&R3=001
Sep 11, 2019 · The State of Connecticut, Department of Public Health (DPH) is currently recruiting for a Processing Technician to work within the Facility Licensing and Investigations Section.This Processing Technician is responsible for processing federal applications, federal recertification, data input and uploading into ASPEN and ASPEN Complaint Tracking System (ACTS), a federal database, to …Work Location: Columbus Blvd, Hartford, 06103, CT
https://www.aspendailynews.com/news/city-of-aspen-launches-portal-for-online-complaints/article_f2b90148-8cbf-11e9-8395-3fa1ccdef9ce.html
The city of Aspen has digitized and centralized its customer complaint system via a ... The city of Aspen has digitized and ... which all had their own system for tracking comments and the status ...
https://www.dhcs.ca.gov/formsandpubs/laws/Documents/16-003package.pdf
complaint using the complaint/incident intake form (see illustration 4.1) or by entering directly into the Aspen Complaint Tracking System (ACTS). Requests for anonymity are honored). All complaints are entered into the program's ACTS system and assigned a control number. 2. Supervisor Review.
https://www.federalregister.gov/documents/2008/09/26/E8-21909/exemption-of-certain-systems-of-records-under-the-privacy-act
In the August 22, 2003 Federal Register (68 FR 50795), we published a notice announcing a new SOR titled Automated Survey Processing Environment (ASPEN) Complaint/Incidents Tracking System (ACTS), HHS/CMS, System No. 09-70-0565. In the May 23, 2006 Federal Register (71 FR 29643) we published a notice that modified the ACTS SOR. This notice ...
https://oig.hhs.gov/oei/reports/oei-01-04-00340.pdf
Performance Standards that address complaint prioritization, investigation timeframes, and other procedural requirements. Beginning in 2004, CMS required all State agencies to enter all complaint investigation information into the ASPEN Complaints/Incidents Tracking System (ACTS). CMS uses the ACTS to evaluate complaint investigations nationwide.
https://www.hhs.gov/foia/privacy/sorns/09700575/index.html
Dec 28, 2017 · For general inquiries, it would be helpful if the request included the system name, address, age, sex, and for verification purposes, the subject individual's name (woman's maiden name, if applicable) and complaint tracking identification number.
https://www.linkedin.com/jobs/view/inspector-vi-at-texas-health-and-human-services-1525963005
Acquires knowledge and proficient use of the Automated Survey Processing Environment (ASPEN) products such as Aspen Central Office (ACO) and Aspen Complaint Tracking System (ACTS).Work Location: 78745, TX
http://web1mdcs.state.mi.us/nxt/gateway.dll/DSTARS/hearings%20employee%20relations%20and%20mediation%20hearings%20officer%20decisions/2014/csho%202014-029.htm?fn=document-frame.htm$f=templates$3.0
The grievant is employed by the Department of Licensing and Regulatory Affairs (LARA) as a State Administrative Manager-1 in the Long-Term Care Division. Prior to August 2013, he was the manager of that Division’s Complaint Investigation Unit. Following a reorganization, his title changed to that of a Licensing Officer.
https://qtso.cms.gov/system/files/2018-03/ATTraining_2013_FINAL_1.pdf
• ACTS – ASPEN Complaints/Incidents Tracking System • AST – ASPEN Scheduling & Tracking • AEM – ASPEN Enforcement Manager We use the umbrella term "ASPEN" when referring to features that apply to all of these applications. Notes: Information in this …
https://www.michigan.gov/documents/lara/Nursing_Homes_Licensing_Report_CY_2016_554561_7.pdf
(l) The number of abbreviated complaint surveys that were not conducted on consecutive surveyor workdays. ASPEN does not track this information. (m) The percent of all form CMS-2567 reports of findings that were released to the nursing home within the 10-working-day requirement. Recertification [ 1,167/1,705] 68% Complaint [1,006/1,615] 62%
https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=10260900&name=JC-191421DutyStatement.pdf
Jul 26, 2019 · Office Systems (ACO), and ASPEN Complaint Tracking System (ACTS) - Enters complaints, change of addresses, etc. Complaints are received via mail, e-mail, phone calls, and faxes from facilities, patients, families, other agencies. Maintains a log of activities. Identifies and
http://dpbh.nv.gov/uploadedFiles/03%202013-09-10_Psychiatric_Hospitals_Special_Report_v_1-0.pdf
respond to complaints. All inspections are recorded in ASPEN Central Office, a component of the ASPEN suite. All complaints are recorded in ASPEN Complaint and Incident Tracking System, another component of ASPEN. As a result of the inspection process, deficiencies related to state and/or federal regulations are cited and issued to
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