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https://www.cbp.gov/about/eeo-diversity/complaint-process
I want to File an EEO Complaint. If you are a U.S. Customs and Border Protection (CBP) employee, former employee or applicant for employment, and you believe you have been subjected to employment discrimination because of your:
https://www.cbp.gov/travel/customer-service/handle-complaints
This office endeavors to contact complainants, or their respective attorney or congressional offices by telephone to acknowledge CBP headquarters' receipt of the complaint and/or to resolve the complaint, if possible. This communication process does not pertain to …
https://immigrationforum.org/article/department-homeland-security-complaint-process/
Jul 05, 2011 · If confused about filing a complaint about CBP directly with them or with the Joint Intake Center, the best option would probably be to file it with CBP directly. The new CBP process includes a response mechanism that is not apparent with the JIC. In addition, if you file directly with CBP and the complaint falls within the jurisdiction of the ...
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https://www.oig.dhs.gov/sites/default/files/assets/2018-07/OIG-18-68-Jul18.pdf
Nevertheless, CBP did not have a formal complaint review process, which led to inconsistent and subjective reviews. This approach risks not finding or properly addressing issues contained in the complaints. Quality Control Review Process . CBP established a quality control program to comply with NCCA standards.
https://www.dhs.gov/filing-equal-employment-opportunity-eeo-complaint
May 14, 2019 · If you – as an employee, applicant for employment, or former employee – believe you have been discriminated against on the basis of race, color, religion, national origin, sex, age, physical or mental disability, protected genetic information, or reprisal for Equal Employment Opportunity (EEO) protected activity, and wish to pursue the EEO complaint process, you must first seek EEO counseling.
https://www.dhs.gov/sites/default/files/publications/dhs-complaint-avenues-guide_10-03-12_0.pdf
Oct 03, 2012 · HOW TO FILE A COMPLAINT WITH THE DEPARTMENT OF HOMELAND SECURITY OCTOBER 3, 2012 U.S. Department of Homeland Security ... Violation of right to due process, such as right to timely notice of charges or access to lawyer ... and penalties assessed, contact the CBP INFO Center. An online complaint form is available at https://help.cbp.gov. Or ...
https://www.americanimmigrationcouncil.org/litigation/foia-seeks-information-regarding-cbp-responses-complaints-officer-abuse
Records used by CBP to inform the public, including individuals apprehended or detained by CBP, about the process of filing a complaint against CBP or its personnel. The Council filed suit when CBP failed to respond to an October 2, 2015 FOIA request. Eight months after the Council filed a FOIA request, CBP still had provided no response.
http://www.homelandsecuritynewswire.com/dr20160607-lawsuit-seeks-information-on-cbps-complaint-process
Jun 07, 2016 · The American Immigration Council the other day filed a lawsuit under the Freedom of Information Act (FOIA) to compel the release of additional documents related to the complaints process at U.S. Customs and Border Protection (CBP).The Immigration Council says it is seeking to update information received from CBP in its previously filed FOIA request, in which it obtained data …
https://help.cbp.gov/s/article/Article-3694
Dec 11, 2019 · The Automated Passport Control (APC) is a U.S. Customs and Border Protection (CBP) time-saving traveler entry program for eligible U.S. citizens, U.S. legal permanent residents, Canadian citizens, travelers utilizing ESTA (Visa Waiver Program), and travelers entering with a B1/B2 or D visa. The APC kiosk provides an automated process through the CBP Primary Inspection area.
https://www.americanimmigrationcouncil.org/news/lawsuit-seeks-shed-light-customs-and-border-protections-complaint-process-0
Washington D.C. – The American Immigration Council (Immigration Council), represented by Drinker Biddle & Reath LLP, today filed a lawsuit under the Freedom of Information Act (FOIA) to compel the release of additional documents related to the complaints process at United States Customs and Border Protection (CBP).
https://eallegations.cbp.gov/Home/Index2
Thank you for visiting the U.S. Customs and Border Protection e-Allegations portal. Here you can report on suspected violations of U.S. Customs Law and related illicit trade activities. In filing your allegations, please be as specific, detailed, and concise as possible to help expedite your complaint.
https://www.oig.dhs.gov/taxonomy/term/1
Dec 20, 2019 · CBP’s Office of Field Operations (OFO) Fines Penalties and Forfeitures Division stores, manages, and disposes seized property, including illicit drugs such as fentanyl. During our ongoing audit of CBP’s storage of seized drugs at permanent drug vaults we visited, we determined that CBP does not adequately protect its staff from the dangers ...
https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not.html
Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - I arrived at BOS last night - upon getting to the baggage claim I turned on my phone as I was waiting a call from my ride. My phone rang as I was walking to the desk where you show your Global Entry receipt. I answered - …
https://cronkitenews.azpbs.org/2017/04/13/polygraphs-for-border-patrol-applicants-seen-as-hurdle-to-hiring-rush/
CBP said in a statement Wednesday that the polygraph test is just one element of the application process it uses. The polygraph can reveal answers that applicants may not otherwise provide, including on questions of prior drug use, criminal activity and negligence, a CBP statement said.
http://www.nteu282.com/training/06grvan1.html
NTEU 2000 GRIEVANCE PROCESSING HANDBOOK. This manual is designed to accomplish three goals. First, it gives you a chronological view of how a grievance moves from the identification of the grievance all the way through to the invocation of arbitration. The Table of Contents is virtually a step by step list of events.
https://www.eeoc.gov/federal/reports/fsp2009/dhs.cfm
DHS agreed to pay a total of $2,863,210 plus other benefits for 228 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $12,558.
https://ag.ny.gov/sites/default/files/20200210-complaint-globalentry.pdf
process. The best known of these programs is Global Entry, a program for which millions of ... 50. At the time of the filing of this complaint, notifications on CBP’s website, including on the webpage for Global Entry, confirm that New York residents are ineligible for
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