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https://help.cbp.gov/s/complaints
My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience at ...
https://www.cbp.gov/travel/customer-service/handle-complaints
U.S. Customs and Border Protection currently has in place four primary programs to address and respond to customer complaints and compliments. They are the Passenger Service Representatives, Comment Cards, CBP INFO Center, and a program where port directors and supervisors personally respond to telephone and verbal complaints.
https://www.cbp.gov/about/eeo-diversity/complaint-process
Counseling. A person who wishes to pursue a claim of employment discrimination against CBP must do so by contacting the servicing DCR Officer within 45 days of the date of the alleged discriminatory act or within 45 days of the effective date of the personnel or employment action.
https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not.html
Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - I arrived at BOS last night - upon getting to the baggage claim I turned on my phone as I was waiting a call from my ride. My phone rang as I was walking to the desk where you show your Global Entry receipt. I answered - …
https://www.glassdoor.com/Reviews/US-Customs-and-Border-Protection-CBP-Officer-Reviews-EI_IE41481.0,32_KO33,44.htm
21 US Customs and Border Protection reviews. A free inside look at company reviews and salaries posted anonymously by employees. US Customs and Border Protection CBP Officer Reviews Glassdoor3/5(21)
https://www.dhs.gov/sites/default/files/publications/dhs-complaint-avenues-guide_10-03-12_0.pdf
Oct 03, 2012 · U.S. Department of Homeland Security Washington, DC 20528 The U.S. Department of Homeland Security (―DHS‖ or ―Department‖) has many avenues for the public to make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances.
https://www.glassdoor.com/Reviews/US-Customs-and-Border-Protection-Reviews-E41481.htm
165 US Customs and Border Protection reviews. A free inside look at company reviews and salaries posted anonymously by employees. 165 US Customs and Border Protection reviews. A free inside look at company reviews and salaries posted anonymously by employees. ... Current Employee - CBP Officer ...1/5(165)
https://www.dhs.gov/sites/default/files/publications/DHS%20Complaint%20Avenues%20Guide_April%202015.pdf
4 Alternative Filing Options: As an alternative to filing a complaint to the OIG, complaints involving U.S. Immigration and Customs Enforcement (ICE) or U.S. Customs and Border Protection (CBP) employees can be sent to the Joint Intake Center
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https://www.oig.dhs.gov/taxonomy/term/1
Dec 20, 2019 · CBP’s Office of Field Operations (OFO) Fines Penalties and Forfeitures Division stores, manages, and disposes seized property, including illicit drugs such as fentanyl. During our ongoing audit of CBP’s storage of seized drugs at permanent drug vaults we visited, we determined that CBP does not adequately protect its staff from the dangers ...
https://www.americanimmigrationcouncil.org/research/still-no-action-taken-complaints-against-border-patrol-agents-continue-go-unanswered
“No action” was the outcome of many complaints against Border Patrol agents that alleged serious misconduct, such as running a person over with a vehicle, making physical threats, sexually assaulting a woman in a hospital, and denying medical attention to children. The number of complaints filed varied widely by location.
https://www.pogo.org/analysis/2017/10/customs-and-border-protection-officer-punished-for-reporting-wrongdoing/
Oct 12, 2017 · The DHS OIG investigated and concluded that the officer’s complaints were protected disclosures and that the disciplinary action taken against him was retaliation. While the OIG was investigating the reprisal case, the officer and CBP reached a settlement rescinding the letter of reprimand and sending the supervisor to professionalism training.
https://www.indeed.com/cmp/Customs-and-Border-Protection/reviews
112 reviews from Customs and Border Protection employees about Customs and Border Protection culture, salaries, benefits, work-life balance, management, job security, and more. ... There are very few places in the federal government where you can make as much as you can as a CBP Officer. However, the work life balance is terrible. Very few ...4/5(114)
https://www.oig.dhs.gov/sites/default/files/assets/2018-07/OIG-18-68-Jul18.pdf
Most Complaints about CBP’s Polygraph Program Are Ambiguous or Unfounded . Attached for your action is our final report, Most Complaints about CBP’s Polygraph Program Are Ambiguous or Unfounded. We incorporated the formal comments from the U.S. Customs and Border Protection in the final report. The report contains two recommendations.
https://www.cbsnews.com/news/complaints-about-border-employee-conduct-discrimination-increased-as-trump-took-office/
Apr 23, 2018 · Complaints and comments about employee conduct were up by 16 percent in the first six months of 2017, according to CBP. Discrimination complaints increased by 8 percent.
https://www.usatoday.com/story/news/nation/2014/05/07/report-border-patrol-ignores-complaints-against-agents/8797309/
May 07, 2014 · Out of 809 complaints of abuse filed against Border Patrol agents from January 2009 to January 2012, only 13 resulted in any kind of action by the …
https://en.wikipedia.org/wiki/U.S._Customs_and_Border_Protection
United States Customs and Border Protection (CBP) is the largest federal law enforcement agency of the United States Department of Homeland Security, and is the country's primary border control organization. It is charged with regulating and facilitating international trade, collecting import duties, and enforcing U.S. regulations, including trade, customs, and immigration.Headquarters: Ronald Reagan Building, …
https://www.cato.org/publications/policy-analysis/border-patrol-termination-rates-discipline-performance-problems-signal
Nov 02, 2017 · The government should publish clear information on misconduct and corruption in CBP and all of its components at regular intervals that includes the number and nature of …
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