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For comments or complaints regarding Dumfries and Galloway Royal Infirmary or Galloway Community Hospital please contact the Patient Experience and Safety Team on 01387 241690 or email [email protected] For comments and complaints regarding other services please contact the Patient Services Team on 01387 272733 or email dg ...
Our complaints handling procedure reflects NHS Dumfries and Galloway’s commitment to welcoming all forms of feedback, including complaints, and using them to improve services, to address complaints in a person-centred way and to
Mar 22, 2018 · Dumfries Infirmary complaint handling apology issued ... It ordered the health board to apologise for the failings in its complaints handling and also recommended staff should be …
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
Apr 26, 2018 · The Scottish Public Services Ombudsman upheld the complaints about the case at Dumfries Infirmary. It found the delay in diagnosing and treating the patient - named only as Mr A - …
Feedback from patients and carers about Dumfries & Galloway Royal InfirmaryLocation: Bankend Road, Dumfries, DG1 4AP
Summary Mrs C complained about the care and treatment that her father (Mr A) received from Dumfries and Galloway NHS Board (the Board) in A&E and in the clinical assessment unit at Dumfries and Galloway Royal Infirmary. Mr A arrived at A&E late in the evening on 2 December 2017. Early in the morning on 3 December 2017, Mr A was admitted to the clinical assessment unit.
Dumfries and Galloway Royal Infirmary. Bankend Road, Dumfries, Scotland, DG1 4AT . Recent Reviews. ... Dumfries and Galloway Royal Infirmary . 2019-07 ... on my complaint took zero action to improve things and routinely lies in response to important complaints;nothing is ever his - …3/5(3)
Apr 11, 2014 · Cool holiday cottages in … Dumfries and Galloway, Scotland Cool holiday cottages in … Dumfries and Galloway, Scotland. ... Complaints & corrections SecureDrop
Feb 15, 2018 · Dumfries woman calls the care of her father at DGRI ‘unacceptable' ... Anna Fleming’s dad Thomas McGarrity suffered a stroke and was taken to …
The Dumfries and Galloway Integration Joint Board values comments and complaints about the health and social care function for which we are responsible and will use information from them to help us to improve what we do.
Complaints. Complaints about the handling of European cross-border healthcare should be directed to: ... NHS Dumfries and Galloway provides a broad range of high quality, comprehensive health services across a remote and rural region with a population of around 148,000. ... Home Care, support and rights Health rights European cross-border ...
Dec 28, 2016 · Dumfries NHS care criticised by watchdog following a complaint from relative. ... medication following an operation at Dumfries Infirmary. ... …Author: Jackie Grant
Your feedback helps us prioritise and shape services.. There are several ways for individuals and communities in Dumfries and Galloway to have their voices heard and influence decisions that affect them: Take part in our consultations - we regularly consult on a variety of issues as we review services
1.1 This paper provides an overview of feedback and complaints submitted to NHS Dumfries and Galloway and outlines complaints performance for September and October 2018. 2. Recommendations 2.1 The Clinical and Care Governance Committee is asked to: 2.2 Discuss the NHS Board’s complaints performance for September and
Dumfries and Galloway Royal Infirmary Previous name(s) Dumfries Infirmary (1776 - 1785) Dumfries and Galloway Infirmary (1785 -1807) Dumfries and Galloway Royal Infirmary (1807 - ?) Address. Bankend Road Dumfries DG1 4AP . Previous location. Mill Hole, Burns Street, Dumfries (1776 - 1778) High Dock, Dumfries (1778 - 1873)
The Dumfries and Galloway Integration Joint Board values comments and complaints about the health and social care function for which we are responsible and will use information from them to help us to improve what we do. If you wish to make a complaint, suggestion, compliment or general enquiry about the Integration Joint Board, our work,
OverviewThe complainant (Mr C) complained about the care and treatment provided to his sister-in-law (Mrs A) while she was in the care of Dumfries and Galloway NHS Board (the Board). He alleged that the Board failed to provide appropriate mental health care for Mrs A during a period when she was physically unwell. Specific complaints and conclusionsThe complaints which have been investigated ...
Apr 27, 2018 · NHS Dumfries and Galloway. Image caption The investigation concluded the delay in diagnosis was “unacceptable” A health board has apologised for the delay in diagnosing and treating a man with renal cancer. The Scottish Public Services Ombudsman upheld the complaints about the case at Dumfries Infirmary.
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