Guidelines On Complaints-Handling By Insurance Intermediaries

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Guidelines On Complaints Handling by Insurance Intermediaries

    https://www.eiopa.europa.eu/publications/eiopa-guidelines/guidelines-on-complaints-handling-by-insurance-intermediaries
    Guidelines on complaints handling by insurance intermediaries According to Art 73 of the EIOPA Regulation referring to language arrangements, EIOPA issues its Guidelines in all EU official languages (with the exception of Irish, according to Council Regulation (EU) No 1257/2010).

Guidelines on complaints handling by insurance intermediaries

    https://eiopa.europa.eu/Publications/Guidelines/EIOPA-BoS-13-164_Guidelines-on-complaints-handling-by-Insurance-Intermediaries.pdf
    insurance intermediaries for handling all complaints that they receive should be subject to a minimum level of supervisory convergence. 3. These Guidelines shall apply from their final date of publication. 4. These Guidelines apply to authorities competent for supervising complaints handling by insurance intermediaries in their jurisdiction.

Guidelines for complaints-handling for the securities ...

    https://eba.europa.eu/regulation-and-policy/consumer-protection-and-financial-innovation/guidelines-for-complaints-handling-for-the-securities-esma-and-banking-eba-sectors
    ESMA and the EBA are proposing to develop complaint handling guidelines for the investment and banking sectors that are identical to the existing EIOPA guidelines for the insurance sector. The objective is to provide EU consumers with a single set of complaints handling arrangements, irrespective of the type of product or service and of the geographical location of the firm in question. This ...

EU: EIOPA Publishes New Guidelines on Complaints-Handling ...

    https://www.insurereinsure.com/2013/12/13/eu-eiopa-publishes-new-guidelines-on-complaints-handling-by-insurance-intermediaries/
    Dec 13, 2013 · On 27 November 2013, the European Insurance and Occupation Pensions Authority (EIOPA), published new “comply or explain” guidelines in respect of the complaints-handling process undertaken by insurance intermediaries (the Guidelines).The Guidelines are addressed to the national competent authorities (Competent Authorities) that are responsible for supervising insurance …

Draft CP on the applicability of the JC GL on complaints ...

    http://www.eba.europa.eu/documents/10180/2169743/Consultation+Paper+on+the+application+of+the+Joint+Committee+Guidelines+on+complaints-handling+to+the+new+institutions+under+MCD+and+PSD2+%28EBA-CP-2018-02%29.pdf
    ‘Guidelines on Complaints-Handling by Insurance Undertakings’. In June 2014, the ESMA and the EBA read across these Guideline s to the investment and banking sectors respectively and adopted them as JC Guidelines for complaints-handling for the securities and banking sectors.

EIOPA consultation on draft Guidelines for complaints ...

    https://www.lexology.com/library/detail.aspx?g=71cab774-8596-45e4-9b50-73dea5f9b1ab
    Apr 26, 2013 · On 5 April 2013, EIOPA launched a public consultation on draft Guidelines for complaints handling by insurance intermediaries (the “Guidelines”). The Guidelines will be addressed to each ...

EIOPA – 'comply or explain' guidelines on complaints ...

    https://www.lexology.com/library/detail.aspx?g=08221992-16ec-4bea-92b9-73a50d900af3
    May 30, 2014 · On 16 May 2014, EIOPA announced that a "comply or explain" process had commenced regarding its guidelines on complaints handling by insurance intermediaries (published in late 2013).

Complaints Reporting to the Central Bank of Ireland

    https://www.williamfry.com/newsandinsights/news-article/2013/07/25/complaints_reporting_to_the_central_bank_of_ireland
    The Central Bank expects that this reporting obligation will apply to all domestic retail insurance companies during 2014. In line with its intention to create a “circle of protection” for consumers, EIOPA also recently held a public consultation on draft guidelines for …

HANDLING COMPLIANTS MANAGEMENT IN MOTOR …

    http://aida.org.uk/docs/HANDLING%20COMPLIANTS%20MANAGEMENT.pptx
    Guidelines on Complaints-Handling by Insurance Undertakings. On June 2012 Eiopa issued a document on Complainants Management Guidelines taking into account the Recital 16 and Articles 41, 46, 183 and 185 of Directive 2009/138/EC of the European Parliament and the Council of 25 November 2009 on pursuit of the business of Insurance and Reinsurance (“Solvency II”)2.

EIOPA Consultation on Draft Guidelines for Complaints ...

    https://www.williamfry.com/newsandinsights/news-article/2013/04/26/eiopa_consultation_on_draft_guidelines_for_complaints_handling_by_insurance_intermediaries
    On 5 April 2013, EIOPA launched a public consultation on draft Guidelines for complaints handling by insurance intermediaries (the “Guidelines”). The Guidelines will be addressed to each Member State’s national competent authority responsible for supervising complaints handling by insurance intermediaries in their jurisdiction.

MFSA Proposes New Insurance Intermediaries Rule on ...

    https://ganadoadvocates.com/practice-news/mfsa-proposes-new-insurance-intermediaries-rule-on-complaints-handling-by-insurance-intermediaries/
    Mar 03, 2014 · The MFSA is proposing to issue a new Insurance Intermediaries Rule 25 of 2014 entitled "Complaints-Handling by Insurance Intermediaries". The new Rule will apply on a continuing basis to persons enrolled in the Agents List, Managers List or Brokers List and that carry out insurance intermediaries activities in terms of the Insurance Intermediaries Act.

EBA extends scope of Joint Committee Guidelines on ...

    https://www.twobirds.com/en/news/articles/2018/global/eba-extends-scope-of-joint-committee-guidelines-complaints-handling-include-pisps-under-psd2
    Aug 01, 2018 · On 31 July 2018, the European Banking Authority (EBA) published a final report on the application of the existing Joint Committee Guidelines on complaints-handling to authorities competent for supervising the new institutions under the Payment Service Directive (PSD2) and the Mortgage Credit Directive (MCD).

Insurance Intermediaries Rule 25 of 2014 Complaints ...

    https://www.mfsa.mt/wp-content/uploads/2019/01/Insurance-Intermediaries-Rule-25-of-2014_FNL.pdf
    Insurance Intermediaries Rule 25 of 2014 Complaints-Handling by Insurance Intermediaries Rule pursuant to article 4 of the Act 1. (1) This Insurance Intermediaries Rule on Complaints-Handling by Insurance Intermediaries (“this Rule”) is made by the Authority pursuant to, and for the purposes of, article 4 of the Act.

Complaints-Handling by Insurance Intermediaries GANADO ...

    https://ganadoadvocates.com/other-news/complaints-handling-by-insurance-intermediaries/
    May 01, 2014 · The Insurance Intermediaries Rule, which incorporates the Guidelines on Complaints-Handling by Insurance Intermediaries and the Report on Best Practices by Insurance Intermediaries in Handling complaints (both published by EIOPA on the 27 November 2013), will enter into force on the 1 July 2014 and will apply to any person (natural or legal ...

Updates on the New Insurance Intermediaries Regulatory …

    https://www.ia.org.hk/tc/infocenter/files/Updates_on_the_New_Insurance_Intermediaries_Regulatory_Regime.pdf
    Updates on the New Insurance Intermediaries Regulatory Regime Mr Stephen Po Executive Director , Market Conduct Division ... Enhanced Complaints Handling Procedures ... Background information 3. Insurance Industry Landscape 4. Number of Insurance Intermediaries 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 ...

TURKS & CAICOS ISLANDS FINANCIAL SERVICES …

    https://tcifsc.tc/wp-content/uploads/2019/03/market-conduct-guidelines.pdf
    INSURANCE INTERMEDIARIES 1. INTRODUCTION Purpose 1.1. The objective of these guidelines is to set the minimum requirements for the conduct of insurance business by domestic insurers and insurance intermediaries licensed under the Insurance Ordinance to transact insurance business in or from within in the Turks and Caicos

IVASS consults on new rules for complaints handling by ...

    https://www.regulationtomorrow.com/italy/ivass-consults-on-new-rules-for-complaints-handling-by-insurance-intermediaries/
    Sep 24, 2015 · IVASS published for public consultation a new draft regulation which will amend the current legislation on complaints handling (i.e., IVASS Regulation no. 24/2008) in order to introduce specific provisions for the handling of complaints carried out by insurance intermediaries.

Draft guidelines for complaints-handling for the ...

    https://www.esma.europa.eu/press-news/consultations/draft-guidelines-complaints-handling-securities-esma-and-banking-eba
    Draft guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors. from 06 ... ESMA and the EBA have developed guidelines for the investment and banking sectors that build on the existing complaints-handling guidelines established by EIOPA for the insurance sector. ... European Federation of Insurance Intermediaries ...

Standards & Guidelines Bank Negara Malaysia Central ...

    https://www.bnm.gov.my/index.php?ch=en_policy&lang=en
    For the full list of Standards and Guidelines issued by the Bank, please select the following category: Banking & Islamic Banking Insurance & Takaful Development Financial Institution Money Services Business Intermediaries Digital Currency Exchange Business

BaFin - Circulars - Cooperation with Insurance Intermediaries

    https://www.bafin.de/SharedDocs/Veroeffentlichungen/EN/Rundschreiben/rs_1410_versicherungsvermittler_va_en.html
    Ref. no. VA 35_I 4105-2014/0049 Circular 10/2014 (VA) – Guidelines on cooperation with insurance intermediaries, distribution-related activities and risk management in insurance product distribution



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