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We always aim to respond to your complaints as soon as possible. However, depending on the type of query, this can occasionally take longer: For a payment service: Responses may take up to 15 days (or 35 days if there are exceptional circumstances).
My complaint is about HSBC: If you wish to make a complaint about HSBC please contact us at: HSBC UK Bank plc Customer Care Team PO Box 6125 Coventry CV3 9GW. Telephone: 0800 881155 (text-phone 03457 125 563) Lines are open 9am to 5pm Monday to Friday.
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The maths was Mortgage 1 + mortgage 2 = the price of the new house (minus what we put in in terms of equity on the old property). HSBC applied the following maths. Mortgage 1 - mortgage 2 = £97,000 short of what we needed. I voiced concern this was wrong and this was ignored for 10 weeks straight,...1.2/5(296)
complaint to the HSBC Commissioner of Complaints. HSBC Commissioner of Complaints HSBC has established a Commissioner of Complaints to help with unresolved matters if you feel your complaint has not been adequately addressed. The HSBC Commissioner of Complaints will acknowledge receipt of your complaint by email,
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Mar 24, 2014 · Complaints handling is available on the HSBC website via 'Customer Support.' The first step is to call on the complaints line 0844 409 6475 (8.00am - 10.0pm, 7 days). If your complaint is not resolved at this stage, the company's complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.5/5
HSBC UK Bank plc includes both HSBC Bank and first direct complaints data. To see a summary for HSBC Bank plc or for the individual brands, please select a link below. HSBC UK Bank plc
If your complaint is an account specific concern, please contact us via the My messages facility within Online Banking, telephone, by post, or by calling into your local branch. Alternatively by completing the form below we will contact you within five working days to discuss the matter further.
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HSBC has established a Commissioner of Complaints to help with unresolved matters. If you feel your complaint has not been adequately addressed by the Customer Relations Office, you may escalate your complaint to the HSBC Commissioner of Complaints. Receipt of your request will be acknowledged by email, telephone or mail according to your preference.
For inquiries or complaints, please call HSBC's Customer Services at (02)8858-0000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (02)7976-8000 from overseas, (country code) + 800-100-85-800 international toll-free for selected countries, or send an email to [email protected] you want to find out more about HSBC's customer feedback procedures, please visit hsbc.com.ph/feedback.
Apr 30, 2010 · The regulator has found serious problems with the customer complaints procedure in most of the banks it assessed and that five of them are now …
HSBC mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of HSBC mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers.3.7/5(49)
HSBC Complaints Procedure When you contact HSBC to make a complaint they will do their best to give you a response straight away, however, this might not always be possible. If they can’t respond straight away, they’ll take some details from you and respond within five working days with details on when you can expect to hear from them again, and how they are dealing with your complaint.
Discover everything you need to know about HSBC complaints procedures.
At HSBC we are committed to providing you with a first-class service and effectively delivering the products and services you need. Even with the best of intentions, we know things can go wrong. So, if for any reason you are not entirely satisfied with any aspect of our service, please let us know as soon as possible. ... Our complaints process ...
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