Nhs 24 Scotland Complaints

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The NHS 24 Public Facing Complaints Handling Procedure

    https://www.nhs24.scot/data/uploads/PDF/corporate/nhs-24-scotland-public-facing-complaints-handling-procedure.pdf
    NHS 24 complaints procedure NHS 24 is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS 24 - Health Information and Self Care Advice for Scotland

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · There are different complaints procedures for: NHS 24. the Golden Jubilee National Hospital. the Scottish Ambulance Service. The State Hospital.

Feedback NHS 24

    https://www.nhs24.scot/get-in-touch/feedback/
    Provide feedback on NHS 24 services. Are you submitting this form. For Yourself? On behalf of someone else? Patient details (if different). Patient First Name: Maximum 35 characters Patient Last Name: Maximum 35 characters Patient Date of birth: (DD-MM-YYYY) Patient E-mail: (e.g. [email protected]) Patient Address: (Maximum 256 characters)

NHS Scotland: Feedback and Complaints (Factsheet) - NHS inform

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
    NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board

General enquiries - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/general-enquiries
    This page provides information on how to get in touch with your local health board, and how to send an enquiry to NHS Health Scotland. Medical and health enquiries. If you are ill and your doctor's surgery is closed, please call NHS 24 on 111. You should contact your local Health Board for queries about. hospitals; individual GPs

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    find details of who to complain to if your complaint is about NHS 24, the Golden Jubilee National Hospital, the Scottish Ambulance Service or the State Hospital in the NHS …

NHS inform NHS 24

    https://www.nhs24.scot/our-services/nhs-inform/
    NHS inform . Who is the service for? NHS inform is for anyone in Scotland looking for quality assured health and care information. How NHS inform can help. Using NHS inform means that you no longer need to look in lots of different places for health information. Through its website, freephone and webchat service, NHS inform provides information on:

Self help guides NHS 24

    https://www.nhs24.scot/our-services/self-help-guides/
    How our self-help guides can help. If it's not a medical emergency and you're unsure about what to do next, our self-help guides can suggest next steps to deal with your health situation. As part of the NHS inform website, the guides can signpost you to health information or sources of help through Scotland's Service Directory.

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    NHS National Services Scotland (NSS) values your comments, good or bad, to help us improve the service Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NSS.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    National Complaints Administrator Scottish Ambulance Service National Headquarters Gyle Square 1 South Gyle Crescent Edinburgh EH12 9EB Telephone: 0131 314 0000 www.scottishambulance.com. If you want to complain about NHS 24 please contact. Patient Experience Team NHS 24 Caledonia House Fifty Pitches Road Cardonald Park Glasgow G51 4ED

NHS Feedback, complaints and your rights - Health rights ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
    The NHS has a time limit for accepting complaints. Normally, you must make your complaint within six months of the event you want to complain about, or within six months of finding out that you have a reason to complain, but no longer than 12 months after the event itself.

Symptoms and self-help NHS inform

    https://www.nhsinform.scot/symptoms-and-self-help
    A to Z A to Z of symptoms - including headache, stomach ache and flu Body parts Symptoms and self-help guides by body part Self-help guides

Tell us about your experience (Compliments, concerns and ...

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
    NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Patient Experience and Feedback

    https://www.nhslothian.scot/YourRights/PatientExperienceAndFeedback/Pages/default.aspx
    If you would like to give feedback to NHS Lothian, you can do so by speaking directly to the staff or service involved. Feedback includes compliments, enquiries, comments, concerns and complaints. Alternatively, you can contact the Patient Experience Team (PET).

Scotland's Health on the Web - Putting Scotland's Health ...

    https://www.scot.nhs.uk/
    Please follow the links to NHS Inform or NHS 24. NHS24 NHS Inform. NHS Scotland Vacancies. The NHS is Scotland's biggest employer. If you want the chance to make a real difference to people's lives consider a career with NHS Scotland. Visit www.jobs.scot.nhs.uk. GP Jobs.



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