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https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
https://contactcentreservices.nhsbsa.nhs.uk/selfnhsukokb/AskUs_Pensions/en-gb/5192/general/17150/how-do-i-make-a-complaint-about-nhs-pensions
NHS Pensions Complaints Procedure Where it is not possible to resolve a query or dispute by telephone through our Customer Contact Centre, NHS Pensions has complaints procedures for members and employers. If you are a member who wishes to pursue a formal complaint regarding NHS Pensions, ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.nhsbsa.nhs.uk/sites/default/files/2019-05/DRP1%20%28V10%29%20Online%20-%2004.2019.pdf
NHS Pension Scheme - Complaints and disputes procedures What NHS Pensions will do if something goes wrong DRP1 (online) (V10) 04.2019 There may be times when you think we have made a mistake, or you simply do not agree with a decision,
https://www.pensions-ombudsman.org.uk/our-service/make-a-complaint/
These are called occupational or personal pensions. Contact with The Pensions Ombudsman about a complaint needs to be made within three years of when the event(s) you are complaining about happened – or, if later, within three years of when you first knew about it (or ought to have known about it).
https://pensions.gov.scot/complaints-handling-procedure
How SPPA handles complaints Our complaints handling procedure reflects the Scottish Government’s commitment to serving the public. It tries to resolve issues at the point of service delivery and attempts to investigate complaints thoroughly, impartially and fairly.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.moneyadviceservice.org.uk/en/articles/your-options-if-things-go-wrong-with-your-pension
Defined benefit pensions. If your employer operates an occupational pension scheme (such a salary-related pension), then by law it must have a formal complaints procedure. So your first step in complaining should be to ask your employer what you need to do.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://pensions.gov.scot/nhs/your-membership/complaints-and-disputes
You’ll find a guide to the procedure and the application form here. Escalating complaints. You may take your case to The Pensions Ombudsman or The Scottish Public Services Ombudsman both of whom can consider complaints relating to SPPA’s administrative actions. However, it is unlikely that The Scottish Public Services Ombudsman will be able ...
https://pcse.england.nhs.uk/contact-us/
Complaints. If you feel the need to complain, please email us at: [email protected]. We will respond to your feedback with a unique reference number to be used on future correspondence relating to the matter. A case handler will be assigned to your complaint who will update you on progress and contact you if we need any further information.
https://www.pensions-ombudsman.org.uk/
Welcome to The Pensions Ombudsman We have legal powers to settle complaints and disputes. Our service is free, fair and impartial. Making a complaint. Find out more. How our process works. Find out more. Employers, trustees and scheme managers. Find out more. Find a decision.
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://www.pensionwise.gov.uk/en/pension-complaints
The Pensions Ombudsman deals with complaints and disputes which concern the administration and/or management of occupational and personal pension schemes. Contact with The Pensions Ombudsman about a complaint needs to be made within three years of when the event(s) you are complaining about happened – or, if later, within three years of when ...
https://www.ombudsman.org.uk/about-us/our-principles/principles-good-complaint-handling
Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
If they can’t help, they can explain the complaints procedure and put you in touch with the complaints manager and NHS Complaints Advocacy Service. NHS Complaints Advocacy Service. An NHS complaints advocate can listen to your concerns and may be able to help you write letters, explain any responses you receive and help you prepare for meetings.
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