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https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint. Optus Complaint Handling Policy V3.2 July 2019 How can I confirm my complaint is resolved?
http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://www.prepaidservices.com.au/complaints-policy
Complaints Handling Procedures - How PPS handles complaints PPS aims to provide an efficient, fair and accessible mechanism for handling customer complaints. PPS Customer Service will be your main point of contact within PPS whether you wish to register a complaint about technical difficulties, PPS retailers and staff, or you merely want ...
https://optus.com/shop/mobile/phone-plans
Mobile Phone Plans. Get a brand new smartphone in your pocket – your way – when you buy a new mobile phone on a value-packed Optus plan. Our plans come with inclusions you’ll love: stacks of data that you can pool and share, optional entertainment extras …
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).
https://optus.com/shop/mobile/prepaid/phones
Fair Go Policy applies. Recharge offer: Available to new handset customers recharging on Epic Data Plan $30 and above. Must activate and recharge included SIM. 2nd and 3rd recharges of same value added on days 28 and 56. Recharge within 30 days of activation.
https://www.complaintboard.com/optus-complaints-l15573.html
I was initially advised by OPTUS online customer service that my legal concerns were correct and to return the new phone. [(OPTUS) Ashfield Mall sales staff had told me to take the phone until the Wi Fi arrived.] However on arriving at the OPTUS shop I was not allowed to enter and I was not allowed to hand the phone to the staff blocking the way.
https://www.telstra.com.au/content/dam/tcom/personal/help/pdf/telstra-complaint-handling-process.pdf
Types of Complaints While we try to resolve all complaints in a timely manner, we recognise that some take precedence over others. Complaints are classified into different categories, and we handle some complaints as urgent, which means they will be resolved within two working days. In the
https://au.trustpilot.com/review/optus.com.au
I would give optus zero out of five, but there's no rating for that. Made the mistake of using optus for NBN and home phone, up until the point where I couldn't take any more of them and switched to Aussie Broadband. NBN and phone would drop out completely on many occasions, for no reason.
https://www.zdnet.com/article/telstra-and-optus-complaints-jump-comms-alliance/
Apr 18, 2019 · A quarterly complaints report from Comms Alliance and the TIO has found that complaints jumped across Optus and Telstra, and rose slightly for Vodafone during the first three months of the year.Author: Corinne Reichert
https://www.complaintsboard.com/bycompany/optus-a22154
Optus Complaints & Reviews Optus — immigration visa. Hi, I just want to share about my bitter experience about this oics and from this i make sure no one will be a victim of this company.. i lost my hard earned money i lost my...
https://smb.optus.com.au/opfiles/Shop/Consumer/Assets/PDFs/Mobile-Insurance-PDS.pdf
the services offered and how complaints against Optus in relation to these services are dealt with. The Product Disclosure Statement (PDS) for the Optus Mobile Insurance cover follows this FSG and sets out the significant benefits, features and characteristics of the
https://yescrowd.optus.com.au/t5/Broadband-Telephony/Obtuse-Optus-Optus-policy-guidelines-for-dealing-with-customers/td-p/540587
Optus’ complaints division don’t respond – or even acknowledge - either to input via thei website or via e-mail and their phoneoperators artfully avoid directing me to the relevant policy/guidelines despite asking directly. So on Friday I contacted the Telecommunications Ombudsman (TIO) to explain our problem.
https://forums.whirlpool.net.au/archive/2303349
Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.
https://www.nbnco.com.au/content/dam/nbnco/documents/complaint-management-policy.pdf
While this policy does not apply to complaints from access seekers with whom nbn has a direct contractual relationship, access seekers may raise complaints on behalf of end users under this policy if they are an Authorised Representative or Advocate of the end user and obtain the consent of the end
https://optusstadium.com.au/legal/privacy-policy/
Optus Stadium is proudly managed and operated by VenuesLive Management Services (WA) Pty Ltd as agent for the Western Australian Sports Centre Trust, trading as VenuesWest (Optus Stadium).
https://www.linkedin.com/company/optus
At Optus, our employees drive innovation – that’s why we’re passionate about supporting their career development. Go behind the scenes at our recent Build a Bot Hack Fiesta, where employees ...
https://optusstadium.com.au/
Optus Stadium has the best venue spaces and menus to make your cocktail style event huge success. Create the perfect summer vibe in one of our rooftop terraces or treat your guests to an exclusive cocktail party on Optus Stadium’s synthetic turf and in the Locker Room.
https://www.prepaidservices.com.au/
Legal. Privacy Policy; PPS Price Protection Policy; PPS Retailer Agreement; PPS Returns Policy
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