Optus Contact Complaints

We collected information about Optus Contact Complaints for you. There are links where you can find everything you need to know about Optus Contact Complaints.


Complaint Handling Policy - Optus

    https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
    complaint, you can ask the Telecommunications Industry Ombudsman (TIO) to assist, after you have spoken with us. To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by Optus, and the TIO

Feedback & Complaints - Optus

    http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
    To lodge a complaint with the TIO you can call 1800 062 058 (1800675692 from a TTY handset) or contact them via their website tio.com.au Please note that you will need a complaint number issued by …

Solved: how to lodge a complaint? - Yes Crowd - 372478 - Optus

    https://yescrowd.optus.com.au/t5/Mobile/how-to-lodge-a-complaint/td-p/372478
    Re: how to lodge a complaint? Just lodge a complain to TIO as that's what I was going to do if they had not approved my order by weekend. I had got all my details filled up at TIO's website with all the chat transcripts and proofs as I had given a lot of warnings to incompetent Optus team that if my order is not processed I will be officially ...

Email Complaint - Yes Crowd - 213506 - Optus

    https://yescrowd.optus.com.au/t5/Broadband-Telephony/Email-Complaint/td-p/213506
    (In all seriousness though, Optus have no complaints email address - sorry I couldnt help myself. The best thing to do is contact the TIO). Please don't forget to kudo me or mark this post as the solution if it resolves your query.

Chat - Optus

    https://www.optus.com.au/notices/service-chat
    HOME PHONE, BROADBAND & NBN ™ Billing & General Support . Chat with us 24/7. Track your order . ... Close My Optus. My Optus App; Hype; Optus Sport; Yes Crowd; Support; Optus Guide. Close Optus Guide. ... Store Locator; Contact Us; About Singtel; Feedback & Complaints

Support answers - Optus

    https://www.optus.com.au/support/answer
    Get your support answers here. Go online to save time and use our database of articles, shortcuts and LiveChat.

Contact Optus, Your Business Support Network – Optus Business

    https://www.optus.com.au/business/contact-us
    Contact us. Whether it's over the phone, online or in person, we're here to help. Our team of Optus Small and Medium Business Specialists can assist with your customer service or sales request. Find the best way to contact Optus Business about your enquiry below.

Complaints Line? - Yes Crowd - 451554 - Optus

    https://yescrowd.optus.com.au/t5/Broadband-Telephony/Complaints-Line/td-p/451554
    The official complaints method is by snail mail however they do have an online form that may expedite the process. https://www.optus.com.au/shop/support/answer/complaints-compliments?requestType=NormalRequest&id=140...

Optus - Faults Phone Number Call Now & Shortcut to Rep

    https://gethuman.com/phone-number/Optus-Faults
    The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number.

Optus - Complaint Board

    https://www.complaintboard.com/optus-complaints-l15573.html
    I was initially advised by OPTUS online customer service that my legal concerns were correct and to return the new phone. [(OPTUS) Ashfield Mall sales staff had told me to take the phone until the Wi Fi arrived.] However on arriving at the OPTUS shop I was not allowed to enter and I was not allowed to hand the phone to the staff blocking the way.

Optus Customer Service And Technical Support Number

    https://www.contactdirectory.com.au/optus-contact-customer-service-number/
    Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.

Mobile Phone Plans & Offers Optus

    https://optus.com/shop/mobile/phone-plans
    Mobile Phone Plans. Get a brand new smartphone in your pocket – your way – when you buy a new mobile phone on a value-packed Optus plan. Our plans come with inclusions you’ll love: stacks of data that you can pool and share, optional entertainment extras …

Read Customer Service Reviews of optus.com.au - Trustpilot

    https://au.trustpilot.com/review/optus.com.au
    I would give optus zero out of five, but there's no rating for that. Made the mistake of using optus for NBN and home phone, up until the point where I couldn't take any more of them and switched to Aussie Broadband. NBN and phone would drop out completely on many occasions, for no reason.

The Telecommunications Industry Ombudsman

    https://www.tio.com.au/
    Free and independent phone and internet complaint services. Make a complaint. Almost 90% of complaints are resolved within 10 business days. We contact your provider on your behalf. Most complaints are resolved here. If the complaint is not resolved within 10 business days then we suggest a new approach.

Customer Service is dead, at least at Optus - » The ...

    https://theaimn.com/customer-service-dead-least-optus/
    Jan 30, 2017 · 63 comments Login here Register here. Ginny Lowndes January 30, 2017 at 5:23 pm. I quit Optus after I was left for several days without any internet service – again. After being repeatedly cut off from the phone service I had to go to an internet cafe to try to get someone at Optus to take my complaint.

Optus phone number【Contact Optus Customer Service】

    https://customernumbers.com.au/optus-customer-contact-number
    There are different ways to get in contact with Optus customer service department, you can call to Optus phone number 13-39-37 or send an email to Customer Service or use FAQ are in placed within Optus website. Optus has various phone numbers listed on …3.2/5(13)

optus.com.au Customer Service, Complaints and Reviews

    https://complaintsweb.com/optus.com.au/
    optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.

Optus, you have a problem: Telco giant fuels complaints to ...

    https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
    Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).



Searching for Optus Contact Complaints information?

To find needed information please click on the links to visit sites with more detailed data.

Related Complaint Info