Optus Customer Complaints Address

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Feedback & Complaints - Optus

    http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
    Feedback & Complaints - Optus

Complaint Handling Policy - Optus

    https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
    Our complaints email address is: [email protected] 1. Website 5. In store. Our Customer Care Team can give you an update on ... We aim to resolve all customer complaints within 10 working days. If we cannot speak with you directly we will send you a letter acknowledging your complaint, and

Optus - Complaint Board

    https://www.complaintboard.com/optus-complaints-l15573.html
    I was initially advised by OPTUS online customer service that my legal concerns were correct and to return the new phone. [(OPTUS) Ashfield Mall sales staff had told me to take the phone until the Wi Fi arrived.] However on arriving at the OPTUS shop I was not allowed to enter and I was not allowed to hand the phone to the staff blocking the way.

optus.com.au Customer Service, Complaints and Reviews

    https://complaintsweb.com/optus.com.au/
    optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.

Optus Customer Service And Technical Support Number

    https://www.contactdirectory.com.au/optus-contact-customer-service-number/
    Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.

Optus Corporate Head Office Address-Customer Service Phone ...

    https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
    Optus corporate headquarters office address, customer service phone number and related contact details like Optus corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with Optus corporate headquarters address and registered-regional branch offices address, telephone number, fax number, email ids and ...

Optus - About Optus - Optus Contact Us Customer Sales ...

    http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
    Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters

Read Customer Service Reviews of optus.com.au - Trustpilot

    https://au.trustpilot.com/review/optus.com.au
    The entire Optus customer service… The entire Optus customer service system is crack. They don't communicate with each other. Very bad experience. If you have other better options, please do not choose this company. very upset and very angry about their service.

Optus complaints email - Optus Broadband

    https://forums.whirlpool.net.au/archive/2303349
    Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.

Customer Service is dead, at least at Optus - » The ...

    https://theaimn.com/customer-service-dead-least-optus/
    Jan 30, 2017 · Trying to complain to Optus is impossible. When a customer such as myself finally finds the complaint page, the number is the same number as everything else and as far as I could tell there was no Complaints menu option! I’d tried asking for a supervisor once …

Optus Complaints Number - Optus Broadband

    https://forums.whirlpool.net.au/archive/67045
    May 02, 2003 · Does anyone know the phone number that I can call to lodge a complaint about the very very poor Customer service standards that Optus give the poor innocent customers. Seriously, Today I had to call Optus Hosting about an internet site and I was literally on hold for almost 2 hours.

Optus CEO Allen Lew puts staff on notice for surge in ...

    https://www.smh.com.au/business/companies/make-customers-unhappy-you-will-be-sacked-optus-ceo-blasts-staff-20181029-p50clv.html
    Oct 29, 2018 · Optus CEO Allen Lew has blasted staff over the company's surge in complaints. Credit: Edwina Pickles “The customer is why we exist. If you make customers unhappy, you …

Optus, you have a problem: Telco giant fuels complaints to ...

    https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
    Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).

If you have a problem with the NBN ACMA

    https://www.acma.gov.au/if-you-have-problem-nbn
    The TIO has the power to help deal with complaints you have about a telco. We create rules for telcos to follow. These rules protect you as a customer. We do not get involved in resolving individual disputes. You are responsible for organising any work on existing phone and data cabling in your home or office.

Optus - Lodge a Complaint

    https://offer.optus.com.au/Redirect.aspx?EQ=U8c2iZf1tgHHFtNHdfOGDKqg3v_ME3Me5FyZHfAbaqkZ3PKo8dJyPr8r6FrGNDL7ONUdzDddrvbMDvFCMzYsVP95cLUnjG1P7EGstX6VEpYbrRe1jvjFBlRL2Qh9VTXZj3Cr2Vb9Z7d5uUUM2W4rcw8P8cHWH0z4UYT06itWJk_IA4d-hI1yorQ4qXA7rNP13xFKAXaIsROa_Mz-xDLqxA7obzWmscEmGM12tV3YcKo4rj_E6cxyEI3o9dtcNFUQ6PHpb9wmYmsb42rR3YjgtPubNO54FqW4tr1VBF77EUQFuvTZLwqvNVxCLt_cYbzI3onm6c2NOqODkA67yligiX7upI7NFKNtX3g51qU1
    Our complaints email address is: [email protected]. 5. In store. If you wish to make a complaint in person, you can do this with one of our store staff. The store may refer your complaint to specialists within customer service, who will know how best to resolve your issue. How we resolve complaints

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The TIO is an office of last resort for complaints about telecommunications services. Do you have translating and interpreting services? If you’d prefer to speak to a Telstra Customer Service Representative in a language other than English, please contact our Multicultural Service Centre .Arabic: Complaints Handling Process in Arabic (PDF)

Mobile Broadband Recharge Options - Prepaid Mobile - Optus

    https://optus.com/shop/mobile/prepaid/mobile-broadband-recharge-options
    If you would like to change any of your AutoRecharge settings online, you'll need to cancel your AutoRecharge, and set it up again. However, Mobile customers can edit settings using the My Optus app. Editing includes - frequency of days, credit card details and recharge amount, but does not include editing your email address.

Optus corporate offices headquarters Phone Address ...

    http://corporate-office-headquarters-au.com/optus/
    Get Information, reviews and headquarter address for Optus Offices located at 10th floor, 45 Market Street,Sydney, NSW-2000. ... Incompetent ,rude call centre who cannot resolve a technical issue with their product . A new customer getting ready to leave OPTUS. Feb 12, 2020.2.5/5(2)



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