Scottish Factor Complaints

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Property factors - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/housing/repairs-and-improvements-s/property-factors-providing-services-to-homeowners-s/
    Code of conduct and duties of a property factor. Homeowners have legal protection when they use a property factor. Property factors who provide services to homeowners must be registered. You can find information on registration on the Scottish Government website and search for a property factor on the Scottish Property Factor Register.

Complain to an ombudsman or commissioner in Scotland ...

    https://www.citizensadvice.org.uk/scotland/law-and-courts/civil-rights/complaints1/how-to-use-an-ombudsman-or-commissioner-in-scotland-s/
    An ombudsman or commissioner is a person who has been appointed to investigate complaints about an organisation. Ombudsmen and commissioners are independent, free of charge and impartial - that is, they don't take sides with the person who is complaining or the organisation being complained about. ... the Scottish Public Services Ombudsman ...

Property managers and factors - Shelter Scotland

    https://scotland.shelter.org.uk/get_advice/advice_topics/repairs_and_bad_conditions/repairs_and_maintenance_in_common_areas/property_managers_and_factors
    Every property factor in Scotland must be registered in the register of property factors, and they must comply with the Code of Conduct for property factors. The Code of Conduct requires property factors to have a complaints procedure in place. If your factor is not registered they could be fined up to £5,000.

Property Factors (Scotland) Act 2011

    http://www2.gov.scot/Topics/Justice/law/17975/CommonRepair-CommonSense/PropertyFactorsScotlandAct2011
    Scottish Government Property Factors (Scotland) Act 2011 ... The Code of Conduct requires property factors to have an in-house complaints handling procedure in place and provides for a dispute resolution service for property factors and homeowners if complaints are not resolved. Your factor should provide you with a copy of their complaints ...

Property Factors (Scotland) Act 2011: Code of conduct for ...

    https://www.gov.scot/publications/property-factors-scotland-act-2011-code-conduct-property-factors/
    Jul 13, 2012 · In addition, the Scottish Ministers can take into account any failure to comply with the Code or with any property factor enforcement order when deciding whether to enter a person on the register of property factors, or to remove a registered property factor from it (see sections 4 and 8 of the Act).

Property Factors Decisions Housing and Property Chamber

    https://www.housingandpropertychamber.scot/property-factors/property-factors-decisions
    Decisions are listed by the latest hearing date. The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

We are Scotland's Ombudsman SPSO

    https://www.spso.org.uk/
    We are Scotland's Ombudsman. The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.. Find out more in our Information Centre

Homeowners: Property factor registration - gov.scot

    https://www.gov.scot/policies/homeowners/property-factor-registration/
    The code of conduct also requires registered property factors to have an in-house complaints handling procedure. Where a property factor has been found to have failed to comply with the code of conduct and/or its duties, the tribunal may issue an enforcement order setting out the steps the property factor must take to rectify the problem.

These are the decade's 'most complained-about' TV shows

    https://www.scotsman.com/news/people/these-are-the-decade-s-most-complained-about-tv-shows-1-5064133
    Dec 18, 2019 · Half of the listed programmes were broadcast in the past two years, with only two shows from the first half of the decade making the list - when ITV's The X …

Complaints against solicitors Law Society of Scotland

    https://www.lawscot.org.uk/for-the-public/client-protection/complaints-against-solicitors/
    If the problem is not resolved with the client relations manager, you may submit a formal complaint to the Scottish Legal Complaints Commission (SLCC), which is the gateway for all complaints against solicitors in Scotland. This applies irrespective of whether the solicitor was acting for you and the type of work being undertaken.

Scottish Power gets 'record number of complaints' - BBC News

    https://www.bbc.com/news/uk-scotland-scotland-business-32746263
    May 15, 2015 · Overall, the total number of complaints about the so-called Big Six energy providers increased by nearly 500% in 2014. Spanish-owned Scottish Power …

Factoring Complaints Ayrshire Housing

    http://www.ayrshirehousing.org.uk/home-owners/factoring-complaints/
    A summary of our complaints policy is available here. Please note that factoring complaints cannot normally be referred to the Scottish Public Services Ombudsman. Instead, you should refer the complaint to the Housing and Property Chamber if you think that we have not addressed it properly.

Apply to the Tribunal Housing and Property Chamber

    https://www.housingandpropertychamber.scot/apply-tribunal
    Application to appeal decision by the Scottish Ministers to refuse to register or removal from register. 95.Application to enforce letting agent code of practice. CHAPTER 10 Procedure in respect of landlord registration applications. 98.Application for an extension of time limit to determine application for registration as a landlord. 99.

SLCC reports best ever year of performance

    https://www.scottishlegalcomplaints.org.uk/about-us/news/slcc-reports-best-ever-year-of-performance/
    The Scottish Legal Complaints Commission (SLCC) has reported its best ever year of performance in dealing with complaints about lawyers and law firms in Scotland. The 2018-19 SLCC annual report covers the SLCC’s performance in its 2018-19 operating year, and was laid before the Scottish Parliament today.

‘Fleecehold’ complaints flood in as residents battle to ...

    https://www.theguardian.com/money/2018/jan/06/fleecehold-management-companies-complaints-bills
    Jan 06, 2018 · ‘Fleecehold’ complaints flood in as residents battle to turn tide ... in 2007 and a long legal battle, including visits to Westminster, the Scottish government, and the Lands Tribunal for ...

X Factor – The Scottish Sun

    https://www.thescottishsun.co.uk/topic/x-factor/
    Axe Factor. Simon Cowell has revealed The X Factor will not be returning in 2020 X FACTOR viewers have watched many contestants on the talent show launch successful singing careers.

Complaints and Comments - wishawdha.org.uk

    https://wishawdha.org.uk/complaints/
    Complaints. Wishaw and District Housing hope that you are happy with our service, but if you are not then we do want to hear why, because customer feedback is …

Scottish referendum: beware the Thatcher factor, Cabinet ...

    https://www.theguardian.com/politics/2013/nov/21/scottish-referendum-thatcher-factor-cabinet
    Nov 21, 2013 · Scottish referendum: beware the Thatcher factor, Cabinet warned Scottish secretary Alistair Carmichael concerned over what is seen as complacency in England Nicholas Watt , …

Law Society, Scottish Legal Complaints Commission ...

    https://petercherbi.blogspot.com/2012/04/law-society-scottish-legal-complaints.html
    Law Society, Scottish Legal Complaints Commission criticised by judge over failures, delays investigating solicitor’s £232K client fund deficit case ... Judicial factor appointed to legal firm Ross Harper ... Law Society, Scottish Legal Complaints Commission ... Clients of Scots solicitors miss out on ‘right to ...Author: Diary of Injustice



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