Scottish Education Department Complaints

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Complaints handling procedure Policies and information ...

    https://education.gov.scot/education-scotland/who-we-are/policies-and-information/complaints-handling-procedure/
    Education Scotland is committed to providing high-quality services. Occasionally things go wrong and when this happens it is important that we act quickly to resolve the situation. The Education Scotland complaints handling procedure (attached below) covers concerns and formal complaints about our work and the work of our staff.

Complaints handling procedure - Education Scotland

    https://education.gov.scot/Documents/ComplaintsProcedure.pdf
    We have a two stage complaints handling procedure. We will always try to deal ... resolve or investigate complaints about policies set by Scottish Government. If you have a complaint about a policy set by Scottish ... Further information on complaints that Education Scotland cannot investigate and the correct resolution route can be found in ...

Complaints procedure - Department for Education - GOV.UK

    https://www.gov.uk/government/organisations/department-for-education/about/complaints-procedure
    How we handle your complaints, and advice on how to complain about a school, an early years provider or a children's social care service. If a letter or email you receive from us takes too long to ...

Complaints, compliments and suggestions

    https://education.nsw.gov.au/about-us/rights-and-accountability/complaints-compliments-and-suggestions
    For complaints, compliments and suggestions about schools, visit our guide for parents, carers and students. To make a complaint about a school principal or about a broader function of the department, you can use the online form on this page or email us at [email protected].

Parent Complaints - Department of Education and Training

    https://www.education.vic.gov.au/school/principals/spag/community/Pages/parentcomplaints.aspx
    The complaints intranet page contains practical advice for school staff about issues to consider when managing parents' concerns and complaints. Parent Complaints (requires logon) For Parents. School complaints- a website for parents outlining the Department's complaint process. Includes advice on how to raise concerns.

Parental Complaints - Department of Education and Skills

    https://www.education.ie/en/Parents/Information/Complaints-Bullying-Child-Protection-Discrimination/Parental-Complaints.html
    Under section 9 of the Act, the Ombudsman for Children can investigate complaints relating to the administrative actions of a school recognised by the Department of Education and Skills provided the complainant has firstly and fully followed the school’s complaints procedures.

Education Records National Records of Scotland

    https://www.nrscotland.gov.uk/research/guides/education-records
    Craigie, James, 'A bibliography of Scottish education before 1872' (Scottish Council for Research in Education, 1970). Appendix C covers manuscript sources and a list of material relating to schools in our private records compiled by Donald Withrington. Dobson, David, 'Scottish schoolmasters of the 17th century' (St Andrews, 1995)

Problems at school - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/family/education/school-and-pre-school-education-s/problems-at-school-s/
    Information providing general guidance for coping with problems at school and outlining some situations which commonly arise. ... Education Authority - education department to the local council. ... All schools are expected to provide sex education and the Scottish Government provides guidance on how this should be provided.

The Scottish Higher Education Model Complaints Handling ...

    http://www.gsa.ac.uk/media/1699515/file-1-the-scottish-higher-education-model-complaints-handling-procedure-june-2018_updated-feb-2019.pdf
    This procedure has been drawn up in compliance with The Scottish Higher Education Model Complaints Handling Procedure published by the Scottish Public Services Ombudsman (SPSO) on 19 December 2012 and was formally approved by Executive Group for implementation from August 2013.

Contact - gov.scot

    https://www.gov.scot/about/contact-information/
    Scottish Government St. Andrew's House Regent Road Edinburgh EH1 3DG. See privacy note about how we handle your data. Unacceptable behaviour. We welcome feedback and use it to help improve our service. However, we ask that you respect our staff and refrain from the following behaviour:

Public bodies of the Scottish Government - Wikipedia

    https://en.wikipedia.org/wiki/Public_bodies_of_the_Scottish_Government
    Public bodies of the Scottish Government are organisations that are funded by the Scottish Government.It is a tightly meshed network of executive and advisory non-departmental public bodies ("quangoes"); tribunals; and nationalised industries.Such public bodies are distinct from executive agencies of the Scottish Government, as unlike them they are not considered to be part of the …

Complain about a school or childminder - GOV.UK

    https://www.gov.uk/complain-about-school
    Complain about a school or childminder - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted

School Education Statistics

    https://www2.gov.scot/Topics/Statistics/Browse/School-Education
    The Statistical News Releases page includes those releases related to the School Education topics. School education equality statistics can be found under main Scottish Government Equality Evidence Finder Statistics. If you can't find what you're looking for, please contact us directly for more information. School education publications - 2019

We are Scotland's Ombudsman SPSO

    https://www.spso.org.uk/
    We are Scotland's Ombudsman. The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.. Find out more in our Information Centre

Scotland's education system General Teaching Council for ...

    http://www.gtcs.org.uk/TeacherJourney/scotlands-education-system.aspx
    Political responsibility for education at all levels is vested in the Scottish Parliament and the Scottish Government's Education and Lifelong Learning Department. State schools are owned and operated by local authorities which act as Education Authorities.

Parents: not happy about something at school? Here’s how ...

    https://www.theguardian.com/education/2015/feb/24/parents-schools-how-to-complain-teachers
    Feb 24, 2015 · O ne of the best pieces of advice I was ever given was from a friend in the restaurant business. If I were planning to complain about any part of my meal or service, he said, I …

Contact Us - Help : Scottish Parliament

    https://www.parliament.scot/help/13593.aspx
    All Parliament staff seek to reply to correspondence that requires a response as soon as possible and within no more than 20 working days. Timescales for dealing with freedom of information requests and complaints are indicated in the relevant sections of the website.

Making a complaint

    https://www.dumgal.gov.uk/complaints
    We take all complaints seriously and try to resolve them as early as possible. The first step is usually to speak to someone from the service you're unhappy with. There are a number of ways you can direct your enquiries or requests to the relevant service.

Contact Us Scottish Football Association Scottish FA

    https://www.scottishfa.co.uk/scottish-fa/organisation/contact-us/
    Address, phone number and email address for the Scottish FA at Hampden Park.

Scottish Borders Council Complaints

    https://www.complaintsdepartment.co.uk/scottish-borders-council/
    The Scottish Borders is one of 32 council areas of Scotland. It borders the City of Edinburgh, Dumfries and Galloway, East Lothian, Midlothian, South Lanarkshire, West Lothian and, to the south and east, Northumberland in England. The administrative centre of the area is Newtown St. Boswells. Scottish Borders Council complaints contacts



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