Sensis Complaints Ombudsman

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Sensis provides undertaking and amends contract terms ACCC

    https://www.accc.gov.au/media-release/sensis-provides-undertaking-and-amends-contract-terms
    The ACCC has accepted a court enforceable undertaking from Sensis Pty Ltd (Sensis) following an investigation into its automatic contract renewal and cancellation processes. The ACCC investigation followed a large number of complaints from small business customers of Sensis. From at least January 2015 to August 2016, Sensis represented on its website that its Yellow Pages and White Pages ...

Contact Sensis

    https://www.sensis.com.au/sensis-contact-us
    Sensis operates 8am to 8pm Monday to Friday, 8am to 5pm on Saturday AEST. We aim to respond to your enquiry within 1 business day (exc public holidays). Sensis operates 8am to 8pm Monday to Friday, 8am to 5pm on Saturday AEST. We aim to respond to your …

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Sensis ProductReview.com.au

    https://www.productreview.com.au/listings/sensis
    I’ve contacted Consumer Affairs Victoria who have advised that Sensis are breaching S82 of the Competition and Consumer Act, but your customer relations consultant has ignored our legal rights to cancel the order and in fact, won’t escalate the matter within Sensis to someone versed in legal matters.1.1/5(190)

Not happy Jan! Sensis in trouble in first small business ...

    https://www.smh.com.au/business/small-business/not-happy-jan-sensis-in-trouble-in-first-small-business-unfair-contracts-action-20170516-gw5z2p.html
    May 16, 2017 · Sensis chief executive John Allan says he "sincerely regrets" the poor customer service. Credit: Jesse Marlow The ACCC received 189 separate complaints from small businesses about Sensis ...

Need advise on Sensis Issue - Telstra Crowdsupport - 160104

    https://crowdsupport.telstra.com.au/t5/Business-Plans-Rates/Need-advise-on-Sensis-Issue/td-p/160104
    The Telecommunications Industry Ombudsman is a third party who assists with complaints should you feel you are not reaching any resolution with your provider, it's a bit of a last resort. ... Need advise on Sensis Issue In response to Phoney. From my understanding there is no option but to accept whatever Sensis complaints offer you. There is ...

Sensis® - Marketing Services for Australian businesses

    https://www.sensis.com.au/
    Sensis and our brands Yellow, White Pages, True Local, Found Digital, Sensis Data Solutions and Skip are here to provide assistance and support in the coming days, weeks and months of recovery and rebuild. Read more here. Aussie small and medium businesses confident despite serious concerns.

Boycott Sensis/Yellow Pages - Home Facebook

    https://www.facebook.com/boycottsensisyellowpages/
    Boycott Sensis/Yellow Pages. 85 likes. Let's hear those Sensis Yellow Pages complaints that are routinely ignored by them. It's time to boycott this...Followers: 87

Industry ombudsmen & dispute resolution ACCC

    https://www.accc.gov.au/contact-us/other-helpful-agencies/industry-ombudsmen-dispute-resolution
    NSW - Ombudsman New South Wales. NT - Health and Community Services Complaints Commission. SA - Health and Community Services Complaints Commissioner. TAS - Health Complaints Commissioner Tasmania. VIC - Disability Services Commissioner . WA - Health and Disability Services Complaints Office. Energy and water. State and territory energy ...

New Complaint TIO

    https://www.tioonline.com.au/consumers/new/
    The Telecommunications Industry Ombudsman acknowledges the traditional custodians of the land throughout Australia and their continuing connection to land, culture and community. We pay our respects to Elders past, present and emerging, and extend our respect to Aboriginal and Torres Strait Islander Peoples from all nations of this land.

VIC - Sensis Ruined Yellow Pages Ad - Australian Consumer ...

    https://www.lawanswers.com.au/threads/sensis-ruined-yellow-pages-ad-australian-consumer-law-case.6049/
    Jul 18, 2016 · Hi Peter, Most likely you do. Contact the Telecommunications Industry Ombudsman, if you haven't already.They deal with yellow pages complaints/disputes, including incorrect advertisements. I would expect Sensis to amend the advertisement with the correct information or refund you.

Sensis (page 2) ProductReview.com.au

    https://www.productreview.com.au/listings/sensis?page=2
    The ACCC received 189 separate complaints from small businesses about Sensis' behaviour and the marketing services business says the automatic renewals impacted 10,000 customers. Australian small business and family enterprise ombudsman Kate Carnell said the action is significant as the first enforcement of the unfair contracts legislation.1.1/5(188)

Telstra complaints in three easy steps.

    http://telstracomplaints.com/
    Are you having a problem with Telstra well thats why we have upgraded our website Telstra Complaints dot com to help you navigate the Bearucracy and get your phone and internet fixed.

Complaints we can and can't take The Telecommunications ...

    https://www.tio.com.au/complaints-we-can-and-cant-take
    We can deal with most complaints from residential and small business customers about your landline telephone, mobile or internet service. You must have tried to resolve the issue with your provider before we will deal with your complaint. Who we can help We only deal with complaints from residential and small business customers. To decide whether a business is small, we consider its turnover ...

Ombudsman NSW - White Pages®

    https://www.whitepages.com.au/ombudsman-nsw-10021200B
    Connect with Ombudsman NSW near you. Discover phone numbers, directions, web links & more with the White Pages®

Commonwealth Ombudsman - White Pages®

    https://www.whitepages.com.au/commonwealth-ombudsman-10034600B
    Connect with Commonwealth Ombudsman near you. Discover phone numbers, directions, web links & more with the White Pages®

Sensis stuff ups - Industry

    https://forums.whirlpool.net.au/archive/1858434
    Dec 10, 2016 · Sensis has royally stuffed up our major (expensive) ad in the print copy and online. I have spoken to 3 other businesses locally who had the same problems. Our issue is that no proofs were ever sent to us, despite us calling them at least 6 times asking for them. They have printed incorrect details including phone number, services, postal address.

Nova Simmons - Investigation Officer - Energy & Water ...

    https://www.linkedin.com/in/nova-simmons-710a7886
    - Finalise complaints received via Sensis and Telstra CEOs and General Managers ... Local Member of Parliament and Telecommunications Industry Ombudsman issuesTitle: Investigation Officer at Energy & …

How to complain ASIC - Australian Securities and ...

    https://www.asic.gov.au/about-asic/contact-us/how-to-complain/
    Complaints about ASIC. To complain about our services, actions, decisions or our staff: Complaints about ASIC. ASIC online services. If you are experiencing difficulties using our online services (including business names, searches, paying fees and other issues) you can report a service difficulty.



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