Surrey County Council Complaints

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Surrey County Council - Complaints, comments and compliments

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments
    Surrey County Council elections; Surrey County Councillors; Members of Parliament; The Electoral Commission; How the council works; Councillors and committees. Surrey County Councillors; Committee papers; List of committees and officers; Decision making; District Borough and Parish councillors; Member Code of Conduct; Elections and local ...

Surrey County Council - How we deal with your complaint

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments/all-other-council-services/how-we-deal-with-your-complaint
    The LGO is the final stage for complaints about councils and some other organisations providing public services in England. The LGO is independent of the council and provides a free service. Please...

Surrey County Council - Highways complaints

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments/highways-complaints
    How to make a complaint. Online complaint form. You can make a complaint about a highways service you have received from us. The quickest and easiest way to make a complaint about the services we provide, is to use our online complaint form.. If you are unable to use the form and need to contact us in a different way, then please see the other ways you can contact us.

Surrey County Council - Your right to complain

    https://www.surreycc.gov.uk/council-and-democracy/how-the-council-works/how-the-council-makes-decisions-and-getting-involved/your-right-to-complain
    The council under its complaints procedure; The Local Government Ombudsman after using the council's own complaints procedure. The Ombudsman investigates complaints about council …

Surrey County Council Complaints

    https://www.complaintsdepartment.co.uk/surrey-county-council/
    Initial complaints should be directed to Surrey County Council directly. You can find contact details for Surrey County Council above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Surrey County Council as these comments will not be approved.

Resolve your Surrey County Council Complaints for free ...

    https://www.resolver.co.uk/companies/surrey-county-council-complaints
    Solve your Surrey County Council Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. We'll help you escalate to Local Government Ombudsman, Information Commissioner’s Office , Housing Ombudsman or Planning Inspectorate if needed.

Surrey County Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/surrey-county-council-complaints/contact-details
    How to complain about Surrey County Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Surrey County Council - Children's social care, education ...

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments/children-and-education-send
    If things do go wrong, we have a complaints procedure you can use to have us look into your complaint and put matters right as quickly as we can. It is important to make your complaint as soon as possible, because we may not be able to consider your complaint if it …

Surrey County Council - Adult social care comments and ...

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments/adult-social-care-comments-and-complaints
    Surrey County Council Millmead House Millmead Guildford Surrey GU2 4BB. You can also contact the ASC Information and Advice line to request a feedback form or write to us at the address above. Can I make a complaint about Adult Social Care on behalf of someone else? Yes, you can complain on behalf of someone else.

Surrey County Council - Contact us

    https://www.surreycc.gov.uk/council-and-democracy/contact-us
    Surrey County Council - Contact us

Surrey County Council - Tell us about a highway issue

    https://www.surreycc.gov.uk/roads-and-transport/roadworks-and-maintenance/report-a-highway-problem
    Feb 12, 2020 · Report a road or transport problem in Surrey online including potholes, streetlights, traffic lights, bridge faults, trees, hedges and blocked drains.

Surrey County Council - Local Government and Social Care ...

    https://www.lgo.org.uk/your-councils-performance/surrey-county-council/statistics
    The Council failed to consider complaints in line with the statutory children's complaints procedure. The Council will review its handling of Mr X’s complaint to identify what went wrong and take steps to prevent recurrence of any failings. The Council will provide the Ombudsman with evidence of its review and the actions taken.

Home Page - Surrey Pension Fund

    https://www.surreypensionfund.org/
    Compliments, complaints and disputes ... Statement and Pension Administration Strategy Both these consultations seek responses from Scheme Employers in the Surrey County Council Pension Scheme (Surrey Pension Scheme) and other interested parties. ... Surrey County Council. Room 218, County Hall. Penrhyn Road. Kingston upon Thames.

Surrey County Council must get quicker at dealing with ...

    https://www.getsurrey.co.uk/news/surrey-news/surrey-county-council-must-quicker-16715101
    Aug 07, 2019 · Surrey County Council (SCC) must speed up how it deals with ombudsman complaints after criticism for delays which added to the “frustrations” and “injustice” caused to residents. In 2018/19 a total...Author: Rebecca Curley

Complaints & Compliments SURREY HEATH

    https://www.surreyheath.gov.uk/council/complaints-compliments
    The final stage of Surrey Heath Borough Council's complaints procedure is to appeal to the Chief Executive. You must clearly give your reason for the appeal. The Chief Executive will arrange for...

Surrey County Council twice failed to resolve issues for ...

    https://www.lgo.org.uk/information-centre/news/2018/nov/surrey-county-council-twice-failed-to-resolve-issues-for-boy-with-special-needs
    Nov 14, 2018 · Surrey County Council twice failed to resolve issues for boy with special needs Surrey County Council has been told to apologise again to the family of a boy with special educational needs because it failed to do what it promised to resolve problems highlighted in a previous Ombudsman complaint.

Eagle Radio - News - Surrey County Council warned to ...

    https://www.eagleradio.co.uk/news/local-news/2932182/surrey-county-council-warned-to-handle-ombudsman-complaints-faster/
    Surrey County Council has been told to speed up how it deals with ombudsman complaints after it was criticised for delays which added to the "frustrations" and "injustice" caused to residents. A total of 168 complaints and enquiries were made about SCC to the Local Government and Social Care Ombudsman in 2018/19.

Rise in complaints made about Surrey County Council's ...

    https://www.getsurrey.co.uk/news/surrey-news/complaints-adult-social-care-surrey-15539905
    Dec 12, 2018 · The number of complaints to Surrey County Council about its adult social care provision has increased by 13% over three years. And the number is expected to …Author: Rebecca Curley

Surrey revealed as pothole capital of England after paying ...

    https://uk.news.yahoo.com/surrey-potholes-pothole-capital-of-england-national-pothole-day-123303726.html
    Jan 15, 2020 · Surrey County Council also received the most complaints (LeaseCar.uk) If you want to avoid potholes, living in Greater London boroughs of Islington and Sutton seems like …

Complaints and compliments - Guildford Borough Council

    https://www.guildford.gov.uk/complaintscompliments
    Complaints are a valuable source of feedback and help us to identify areas where we need to improve so we want to make sure that our policy is fully accessible and it is easy for anyone to share a concern or make a complaint.



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