Thames Water Board Complaints

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Thames Water (UK) Complaints

    https://www.complaintsdepartment.co.uk/thames-water-uk/
    Thames Water Utilities Limited Trading as Thames Water (UK). Registered in England and Wales with number 02366661. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of the United ...Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU

Contact us Thames Water

    https://corporate.thameswater.co.uk/contact-us
    If you have a water or waste emergency, you can call us 24 hours a day. For everything else, we're here 8am to 8pm Monday to Friday, 8am to 6pm Saturday, closed on Sunday and bank holidays.

Thames Water The UK’s largest water and wastewater company

    https://www.thameswater.co.uk/
    We take care of water for 15 million people, building a better future for our customers, our region and our planet. ... Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: …

Complaints and disputes we can help with - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
    Customers that are dissatisfied with their water or sewerage company should contact their water company in the first instance to see if the issue can be resolved directly with the water company. We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right.

Making a complaint - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
    If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise.. We do not generally deal with individual consumer complaints or enquiries about water companies.

Send us an email

    https://customerhelp.thameswater.co.uk/app/ask/
    Your Thames Water account number (printed at the top of your bill) Your full name, contact number, email address and account address; All fields marked with * must be completed before submitting this form. This is a one-page form. Subject Subject. Subject

Complaining about your water company - Citizens Advice

    https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/
    The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.

Feedback on our service Customer commitment Thames Water

    https://www.thameswater.co.uk/help-and-advice/customer-commitment/feedback-on-our-service
    Feedback on our service. If you’ve had a great experience with our team recently, we’d love to hear about it. Please pass on any compliments you may have so that we can recognise our people accordingly:

Thames Water 'put on report' after topping complaints list ...

    https://www.theguardian.com/business/2019/sep/18/thames-water-blames-hot-cold-tops-complaints-list
    Sep 18, 2019 · Thames Water has blamed the beast from the east and last summer’s heatwave after recording the highest number of water company complaints last …Author: Jillian Ambrose

Thames Water steps back from regulator revolt Business ...

    https://www.theguardian.com/business/2020/feb/14/thames-water-steps-back-from-regulator-revolt
    13 days ago · The Thames Water board met to discuss whether to refer their own price regulation to the Competition and Markets Authority (CMA) before deciding that the process could lead to “significant ...Author: Jillian Ambrose

Our Board Our Corporate Governance Thames Water

    https://corporate.thameswater.co.uk/About-us/Our-investors/Our-corporate-governance/Our-board
    Our Board The Thames Water Utilities Limited Board is made up of the Interim Executive Chairman, Chief Financial Officer (CFO) and ten Non-Executive Directors, six of whom are independent. Between the Directors, there is a wealth of management and financial experience, together with extensive specialist knowledge of the water industry and other ...

Thames Water CCW

    https://www.ccwater.org.uk/households/company-performance/thameswater/
    Written Complaints – Thames Water’s yearly trend. We have looked at the information companies have given us on the written complaints they received since 2005. Some of the information for Thames Water is shown below. To read the full report please click here.

Thames Water Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/thames-water-complaints/contact-details
    Resolver can help you send your complaints to Thames Water, It’s quick, simple and totally free Contact Thames Water now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us. Resolver is not affiliated to, linked with or otherwise endorsed by Thames Water.

Contact Developer Services - Thames Water

    https://developers.thameswater.co.uk/domestic-and-small-commercial/contact-us
    Thames Water Developer Services Clearwater Court Vastern Road Reading RG1 8DB We'll respond to your letter within seven days. Complaints. We try our best to get things right first time, but realise that we occasionally don’t achieve the high standards we set ourselves.

THAMES WATER - Damaged my driveway Review 583283 ...

    https://www.complaintsboard.com/thames-water-damaged-my-driveway-c583283
    THAMES WATER Complaints & Reviews. damaged my driveway. THAMES WATER — damaged my driveway. 1. M Mr Kruger. End 2011 I decided to switch to a water meter to save money. Thames said they couldn't put the meter on the pavement, it would need to be on my drive. I signed paperwork saying they would reinstate the concrete area where they'd fit the ...Author: Mr Kruger

How to make a complaint CCW

    https://www.ccwater.org.uk/make-a-complaint/
    First follow your water company’s complaints procedure (you’ll find how to do this on your water bill and on their website). If you’re not satisfied, ask to speak to a senior manager. Making your complaint. If you’ve done this but are still unhappy with your water supply and sewerage company, contact us using the details below:

Thames Water battles rising tide of complaints Financial ...

    https://www.ft.com/content/65e8979e-af3d-11e7-beba-5521c713abf4
    Oct 18, 2017 · Thames Water battles rising tide of complaints. ... the skirting board is soaking wet, and he takes sleeping pills to cope with anxiety. ... it would be 300km a year and cost anything from £0.5bn ...

If you're unhappy with our service - Thames Water

    https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
    If you're unhappy with our service Last reviewed: 9.7.2012 - 4.11pm While we are committed to providing you with first-rate customer service, we appreciate that there may be times when we do not get it …

Thames Water completes Board and governance review

    https://smartwatermagazine.com/news/thames-water/thames-water-completes-board-and-governance-review
    Thames Water announces the appointment of two non-executive directors, completing a major review of its governance designed to rebuild trust and increase transparency.. Michael McNicholas, a former CEO of Ervia, Ireland’s national gas and water utility, and Paul Donovan, a former senior Vodafone executive, take up their positions next week.Author: Thames Water

Thames Water: the murky structure of a ... - Financial Times

    https://www.ft.com/content/5413ebf8-24f1-11e7-8691-d5f7e0cd0a16
    May 04, 2017 · “Nearly everyone on the [Thames Water] board are investors and one cannot resist the idea that they are more concerned with money than with serving the public,” says Sir Ian Byatt, who was ...



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