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https://www.icasa.org.za/pages/consumer-complaints-procedure
Consumer complaints procedure ... Since ICASA was established in terms of the Independent Communications Authority of South Africa Act no.13 of 2000 it is a "creature of statute", we can only deal with complaints that we're mandated to deal with in …
https://www.icasa.org.za/vodacom-and-summary
ICASA is the regulator for the South African communications sector, responsible for the regulation of broadcasting, postal and telecommunications services. ... Online Complaints Consumer Complaints Procedure ... Vodacom Summary . Vodacom and Summary. Download (865.38 KB) Compliance Reports / / / Tenders News Careers Contact ...
https://techcentral.co.za/vodacom-shot-itself-in-the-foot-over-icasa-data-rules/89235/
Apr 29, 2019 · Under the Icasa rules, South African operators, including Vodacom, are required to offer data rollover and data transfers. Consumers must also explicitly opt in to out-of-bundle data, a measure meant to protect them from high tariffs and bill shock. BrandsEye’s new research shows that the way Vodacom implemented the new rules did not go down ...
https://www.vodacom.co.za/vodacom/terms/customer-subscriber-regulations
Vodacom is required to provide an end-user with contract terms and conditions, and complaints handling procedure, at the point of sale. Promotions. Vodacom is required to provide an end-user with all the relevant information of the promotion, including; • terms and conditions of the promotion, including eligibility and fair usage policies,
https://mybroadband.co.za/forum/threads/lodge-a-complaint-against-vodacom.228787/
Apr 30, 2010 · All consumer complaints must be sent to the Consumer Affairs division either by post, fax, e-mail, telephonically or by simply walking in to the ICASA office at the area near you, as written at ...
https://www.itweb.co.za/content/GxwQDq1AJAOqlPVo
Jun 19, 2018 · The regulator's ruling was after Vodacom approached ICASA's Complaints and Compliance Committee (CCC) alleging MTN contravened section 4(9) of the Number Portability Regulations as promulgated in ...Author: Paula Gilbert
https://www.hellopeter.com/vodacom/reviews/icasa-official-complaint-logged-mrs-sm-ferreira-2901864
ICASA Official Complaint Logged - Mrs S.M Ferreira With Regards to the Previous query logged with ZERO Feedback - A Complaint has been Logged with ICASA - Ref Number:CAS-107119-V1S0S3 A Complaint has also been Logged with South African Consumer Complaints
https://www.hellopeter.com/vodacom/reviews/forced-to-complain-to-icasa-2213402
Feb 22, 2017 · We have in the mean time contacted Vodacom again to no avail. We do not know where to complain anymore. We just found out that we could possibly complain to ICASA and we are in the process of finding out if that is a viable option for us through the Consumer Agfairs Department. We do not know what else to do. Can somebody please assit.
https://www.vodacom.co.za/cloud/shopping/devices?cid=PS_brnd_10_lckr_6398
Buy the latest cellphone deals and upgrade by visiting the Vodacom Online Shop. Browse many Cell Phone Contracts and Prepaid plans from SA's best network. Buy the latest cellphone deals and upgrade by visiting the Vodacom Online Shop. Browse many Cell …
https://www.complaintsboard.com/vodacom-customer-service-c1202697
Consumer complaints and reviews about Vodacom. customer service. Telecommunications. We use cookies to improve your experience on our site and to show you personalised advertising. ... Please provide me with a reference number so that if it is not sorted out I …
https://www.vodacom.com/executive-committee.php
Prior to joining Vodacom, he held several positions at MTN, including Group Executive for Corporate Services where his responsibilities included Legal, Regulatory, Company Secretariat and the MTN Foundation. Nkateko was CEO of the Independent Communications Authority of South Africa …
https://www.complaintsboard.com/vodacom-unethical-accumulation-of-exoired-and-ported-contract-c1032305
Aug 01, 2018 · ICASA ID Love to hear your opinion in this matter. VODACOM you cannot create ghost numbers when porting was successful and sufficient cancellation notice provided. Then to add insult to injury not only was sufficient notice given and porting successful but VODACOM continued to debit my account until May 2017 to which I placed a stop order against.
https://www.yellosa.co.za/company/346973/vodacom-head-office
Oct 24, 2019 · Vodacom Head Office Contact Details, Address Vodacom Head Office Midrand, Complaints, My Vodacom App, Vodacom Customer Care, Vodacom Login, Vodacom Upgrade, Contracts. South Africa Business Directory - Yellosa. Categories. ... • The exact ICASA regulations: Number Plan Regulations, 24 March 2016, Government Gazette Number 398611.2/5(470)
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/2005/051024vodacomments.htm
COMMENTS BY VODACOM (PTY) LTD ON THE ICASA AMENDMENT BILL [B32_2005] 1.Introduction. Vodacom thanks the Parliamentary Portfolio Committee on Communications for the opportunity to submit comments on the Independent Communications Authority of South Africa Amendment Bill, which was published in Government Gazette No 28050 on 20 September 2005.
https://pmg.org.za/committee-meeting/10486/
Jun 17, 2009 · ICASA 2009-2010 strategic mandate and budget: presentation Mr Paris Mashile, Chairperson: Independent Communications Authority of South Africa (ICASA), said that due to the number of new members in the Committee he first wanted to sketch a …
https://www.brandseye.com/research/sa-telco-sentiment-index-highlights-consumer-unhappiness/
Apr 29, 2019 · Consumers threaten to quit networks as half of all complaints go unanswered and Vodacom bungle implementation of Icasa data regulations. SA consumers are unhappy with telco providers’ data pricing and poor customer service as 1 in 10 threatened to switch networks and 44.4% of complaints on social media went unanswered by providers.
https://www.itweb.co.za/content/rW1xL755EJP7Rk6m
Apr 30, 2019 · The way Vodacom dealt with the implementation of the Independent Communications Authority of SA's (ICASA's) new data regulations damaged its …Author: Paula Gilbert
https://www.complaintboard.com/vodacom-l7448.html
I am having a very serious problem at this stage with Vodacom. It is not only me with complaints against Vodacom. They do not help me at all, and this is since January 2017 and the previous complant was in January 2016. All they want is my bank account number, or I must pay first before they can investigate or close my account.
https://qz.com/africa/1608671/mtn-vodacom-overcharge-poor-south-africans-icasa/
Apr 30, 2019 · Vodacom and MTN used South Africa as a springboard into the rest of the continent, creating a market that turned them into global players. ... Icasa, found that South Africa’s data prices are ...
https://now.vodacom.co.za/contact
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