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https://www.eiopa.europa.eu/publications/eiopa-guidelines/guidelines-on-complaints-handling-by-insurance-intermediaries
32 rows · Guidelines On Complaints Handling by Insurance Intermediaries ... Guidelines on complaints handling by insurance intermediaries. According to Art 73 of the EIOPA Regulation referring to language arrangements, EIOPA issues its Guidelines in all EU official languages (with the exception of Irish, according to Council Regulation (EU) No 1257/2010
https://www.eiopa.europa.eu/Publications/Reports/EIOPA-BoS-14-043_One_Minute_Guide_on_Complaints_Handling_by_Insurance_Intermediaries.pdf
1 EIOPABoS14/043 27 March 2014 OneMinute Guide EIOPA Guidelines on Complaints Handling by Insurance Intermediaries EIOPA’s Guidelines on ComplaintsHandling by Insurance Intermediaries 1 (“the Guidelines”) apply to the authorities competent in your Member
https://eba.europa.eu/regulation-and-policy/consumer-protection-and-financial-innovation/guidelines-for-complaints-handling-for-the-securities-esma-and-banking-eba-sectors
ESMA and the EBA are proposing to develop complaint handling guidelines for the investment and banking sectors that are identical to the existing EIOPA guidelines for the insurance sector. The objective is to provide EU consumers with a single set of complaints handling arrangements, irrespective of the type of product or service and of the geographical location of the firm in question. This ...
https://ganadoadvocates.com/practice-news/mfsa-proposes-new-insurance-intermediaries-rule-on-complaints-handling-by-insurance-intermediaries/
Mar 03, 2014 · These Guidelines were supplemented by a Report on Best Practices by Insurance Intermediaries in Handling Complaints. EIOPA’s Guidelines have been incorporated in the proposed Insurance Intermediaries Rule 25 of 2014, whilst the Report is annexed as a Schedule to the said Rule.
https://www.lexology.com/library/detail.aspx?g=71cab774-8596-45e4-9b50-73dea5f9b1ab
Apr 26, 2013 · On 5 April 2013, EIOPA launched a public consultation on draft Guidelines for complaints handling by insurance intermediaries (the “Guidelines”). The Guidelines will be addressed to each ...
https://www.insurereinsure.com/2013/12/13/eu-eiopa-publishes-new-guidelines-on-complaints-handling-by-insurance-intermediaries/
Dec 13, 2013 · On 27 November 2013, the European Insurance and Occupation Pensions Authority (EIOPA), published new “comply or explain” guidelines in respect of the complaints-handling process undertaken by insurance intermediaries (the Guidelines).The Guidelines are addressed to the national competent authorities (Competent Authorities) that are responsible for supervising insurance …
https://www.williamfry.com/newsandinsights/news-article/2013/04/26/eiopa_consultation_on_draft_guidelines_for_complaints_handling_by_insurance_intermediaries
On 5 April 2013, EIOPA launched a public consultation on draft Guidelines for complaints handling by insurance intermediaries (the “Guidelines”). The Guidelines will be addressed to each Member State’s national competent authority responsible for supervising complaints handling by insurance intermediaries in their jurisdiction.
https://ganadoadvocates.com/other-news/complaints-handling-by-insurance-intermediaries/
May 01, 2014 · The Insurance Intermediaries Rule, which incorporates the Guidelines on Complaints-Handling by Insurance Intermediaries and the Report on Best Practices by Insurance Intermediaries in Handling complaints (both published by EIOPA on the 27 November 2013), will enter into force on the 1 July 2014 and will apply to any person (natural or legal ...
https://www.fma.gv.at/en/eu/eiopa-guidelines/
Therefore, the FMA takes EIOPA-guidelines and recommendations into account within the applicable legislative and regulatory framework.Please click here for ... Guidelines on complaints-handling by insurance intermediaries. Implementation: FMA ... Guidelines on complaints-handling by insurance undertakings. Implementation: FMA: compliant ...
https://eba.europa.eu/documents/10180/2298559/Extension+of+the+Joint+Committee+Guidelines+on+complaints-handling+%28JC+2018+35%29.pdf
EIOPA European Insurance and Occupational Pensions Authority ... credit institutions have always been with in the scope of the JC Guidelines, credit intermediaries and ... Guidelines on complaints-handling by nsurance i undertakings. In June 2014, ESMA and the EBA
https://www.williamfry.com/newsandinsights/news-article/2013/07/25/complaints_reporting_to_the_central_bank_of_ireland
The Central Bank expects that this reporting obligation will apply to all domestic retail insurance companies during 2014. In line with its intention to create a “circle of protection” for consumers, EIOPA also recently held a public consultation on draft guidelines for …
https://www.regulationtomorrow.com/italy/ivass-consults-on-new-rules-for-complaints-handling-by-insurance-intermediaries/
Sep 24, 2015 · The new draft regulation implements the Guidelines published by EIOPA on the issue, and therefore regulates the complaints handling activity carried out by insurance intermediaries differently depending on the specific kind of insurance intermediary, following proportional and transparency criteria in relation to both the investigation ...
https://www.fsc.bg/en/legal-framework/guidelines-recommendations/eiopa/
EIOPA Guidelines on Complaints-Handling by Insurance Undertakingspdf / 118.71 KB; EIOPA Guidelines on the use of the Legal Entity Identifier (LEI)pdf / 245.15 KB; Joint Guidelines on the convergence of supervisory practices relating to the consistency of supervisory coordination arrangements for financial conglomeratespdf / 145.73 KB
https://www.lexology.com/library/detail.aspx?g=5b0bcb64-8dd0-41f3-a9e3-2d223c9ccf2f
May 22, 2014 · On May 16, the European Insurance and Occupational Pensions Authority (EIOPA) issued a statement initiating the ‘comply or explain’ process on the Guidelines on …
http://www.mondaq.com/ireland/x/235992/Insurance/EIOPA+Update
Apr 25, 2013 · EIOPA has launched a public consultation on Guidelines regarding complaints-handling by insurance intermediaries, such as insurance brokers. The Guidelines follow the previous publication of guidelines on complaints-handling by insurers, thereby aiming to ensure a complete circle of protection for consumers in this area.
https://www.moodysanalytics.com/regulatory-news/july-31-18-eba-updates-guidelines-on-complaints-handling-to-extend-their-scope
EBA published an update to the Joint Committee guidelines on complaints-handling. The update includes an extension of the scope of application of these guidelines to the authorities supervising the new institutions established under the revised Payment Service Directive (PSD2) and the Mortgage Credit Directive (MCD).
http://aida.org.uk/docs/HANDLING%20COMPLIANTS%20MANAGEMENT.pptx
Guidelines on Complaints-Handling by Insurance Undertakings. On June 2012 Eiopa issued a document on Complainants Management Guidelines taking into account the Recital 16 and Articles 41, 46, 183 and 185 of Directive 2009/138/EC of the European Parliament and the Council of 25 November 2009 on pursuit of the business of Insurance and Reinsurance (“Solvency II”)2.
https://www.asf.com.pt/NR/exeres/2822DB96-7565-446A-9AFB-3BA153232158.htm
It should be noted that, pursuant to article 16(3) of the Regulation establishing EIOPA, national supervisors have to make every effort to comply with the guidelines. In addition, EIOPA published One-Minute Guide on EIOPA Guidelines on Complaints-Handling by Insurance Undertakings, an informative and non-binding document which aims at ...
https://www.nortonrosefulbright.com/en-ca/knowledge/publications/ca92cdb4/insurance-updater---europe
May 22, 2014 · On May 16, the European Insurance and Occupational Pensions Authority (EIOPA) issued a statement initiating the ‘comply or explain’ process on the Guidelines on complaints-handling by insurance intermediaries, published in November 2013.
http://www.mondaq.com/ireland/x/300526/Reinsurance/EIOPA+Update+13+Mar+2014
Mar 18, 2014 · On 3 December 2013, EIOPA issued Guidelines on complaints-handling by insurance intermediaries. The Guidelines follow the publication of previous guidelines on complaints–handling by insurers and set down guidance on appropriate internal systems and controls for complaints-handling, the provision of information and procedures for responding ...Author: Darren Maher
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