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https://www.nationalrail.co.uk/contact/feedback/77662.aspx
Rail Ombudsman. If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and they are independent of the rail industry.
https://www.nationalrail.co.uk/56904.aspx
Contact National Rail - use this page to find out how to get in touch with National Rail contacts via phone, email and post, we are available to help you
https://www.nationalrail.com/contact/
Contact Nationalrail.com for national rail tickets and bookings. We work with carefully-selected partners for the best ticket prices and advance fares.
https://www.railombudsman.org/
The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case.
https://www.networkrail.co.uk/communities/contact-us/
Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN
https://www.nationalexpress.com/en/help/contact
You can also email us to get help from one of our community ambassadors who provide quick and helpful responses 24/7. They can help with routes, timetabling, ticketing and general enquiries and typically response within minutes. For any other email enquiries, we …
https://www.cn.ca/en/contact-us
You could contact CN using our toll-free phone numbers, email or mailing address ... 1-866-9CN-RAIL (1-866-926-7245) Email the Carload Customer Service Team Carload Escalation Process (PDF) ... CN > Contact Us ©2013-2020, Canadian National Railway Company.
https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
The Rail Ombudsman will review your complaint and contact you within three working days to explain how they will progress your case. If your complaint falls outside the scope or eligibility criteria for The Rail Ombudsman, your complaint may be passed to another organisation that …
https://railroads.dot.gov/about-fra/contact-us
Email Public Affairs 202-493-6024 ... Financial and technical assistance for Amtrak, high-speed intercity passenger and freight rail, environmental reviews, national rail planning, policy analysis, railroad technology research and development
https://www.railcard.co.uk/contact-us/
If you haven’t been able to purchase a Railcard online, you can buy most 1-year Railcards at any staffed National Rail ticket office (see individual Railcard websites for details). If you’re having issues with your existing Railcard, please contact us on Twitter, Facebook, 0345 3000 250 or [email protected].
https://www.greatnorthernrail.com/help-and-support/contact-us
How to contact us. Let us know if you have any problems, questions or complaints and we’ll do everything we can to help. Check our FAQs first to see if we've already answered your question.. Otherwise, give us a call or drop us a line.
https://www.southernrailway.com/help-and-support/contact-us
Get detailed contact information for Southern. Contact us online. Use our online form below and we’ll get back to you as soon as possible – we aim to respond within five working days, but at very busy periods it may take us up to 20 working days.
https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
If you’re not satisfied with the service you’ve received you can make a complaint. We always aim to provide the best service that we can, but sometimes things go wrong. If that happens we’ll try to resolve the problem for you.
https://www.ceoemail.com/
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https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).
https://www.southwesternrailway.com/contact-and-help/complaints
We take complaints seriously. We investigate them fully and will get back to you as soon as we can. We are committed to responding within 20 working days and continue to work on reducing this timescale. Our Complaint Handling Procedure sets out full details of our commitment to customers who choose to comment about our service.
https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.
https://www.resolver.co.uk/companies/national-express-complaints/contact-details
Resolver can help you send your complaints to National Express, It’s quick, simple and totally free Contact National Express now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. ... Email National Express. Using Resolver you can:
https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
Complaining about your train journey. ... Most complaints can be resolved by dealing directly with the company responsible. Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.
https://www.complaintsdepartment.co.uk/northern-rail/
Tweet Northern Rail Comments. Use this comments section to discuss problems you have had with Northern Rail, or how they have handled your complaints. Initial complaints should be directed to Northern Rail directly. You can find contact details for Northern Rail above. Comments are moderated so may not appear immediately.Location: FREEPOST RLSL-ABEC-BGUU Leeds LS1 4DY
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