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http://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
PSNC Briefing 091.13 NHS Complaints Procedure (September 2013) Under the provisions of the National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 pharmacy contractors are required to have in place arrangements …
https://psnc.org.uk/?s=complaints&post_type=all
The annual complaints report covers a number of aspects and must be available to any person on request. Information and guidance on how to compile the report can be found on the NHS Complaints Procedure part of the PSNC website. A copy of the completed...Read PSNC’s Reporting and feedback EPS one-pager factsheet for EPS information.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
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https://www.rpharms.com/resources/quick-reference-guides/clinical-governance
A simple definition of clinical governance is the recognition and maintenance of good practice, learning from mistakes and improving quality of services provided to patients. Clinical governance is also a framework through which NHS organisations are accountable for continually improving the quality of their services and safeguarding high standards of care by creating an environment in which ...
https://www.england.nhs.uk/south/wp-content/uploads/sites/6/2019/07/nhs-complaints-procedure-for-pharmacy-contractors.pdf
NHS Complaints Procedure for Pharmacy Contractors Under the provisions of the National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 pharmacy contractors are required to have in place arrangements for the handling and consideration of complaints.
The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services. Download the NHS App. Healthy living. Advice, tips and tools to help you make the best choices about your health and wellbeing. Lose weight. …
https://issuu.com/psnc.org.uk/docs/march_2017_cpn/5
Mar 23, 2017 · Annual NHS complaints report now due Community pharmacy contractors are reminded of the need to prepare their annual NHS complaints report for 2016/17. ... on the NHS Complaints Procedure part of ...
http://www.kentlpc.org.uk/2015/03/12/complaints-procedure/
Mar 12, 2015 · Complaints Procedure Complaints Procedure. March 12, 2015. The complaints arrangements provided for under the NHS (Pharmaceutical Services) Regulations 2005 were amended on 1 April 2009 to bring them into line with all other health and social care providers and organisations. See the PSNC updated complaints resources on the PSNC website AT WWW ...
https://digital.nhs.uk/about-nhs-digital/contact-us
Oct 04, 2019 · Find details of your local doctor, dentist, or other NHS service at NHS.UK If you need your NHS number, you will need to contact your GP. To buy a prescription pre-payment certificate, or find out about costs, exemptions, and penalty charges, go the the NHS Business Services Authority.. To find our more about jobs in the NHS, visit the NHS Jobs site.
http://www.legislation.gov.uk/uksi/2009/309/contents/made
These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service.
https://www.england.nhs.uk/
NHS England and NHS Improvement have come together as a single organisation. Our aim is to better support the NHS and help improve care for patients. We will shortly have one website, and in the meantime you can continue to use our existing sites ...
https://www.nationalarchives.gov.uk/documents/information-management/sched_complaints.pdf
2.4 Records of complaints may be arranged in one or more of several classifications: policy and procedure – including the complaints system, checklists, publicity, helpdesk, Departmental Complaints Officer role, monitoring the system precedents published complaints and …
https://improvement.nhs.uk/resources/learning-from-patient-safety-incidents/
We explain why recording patient safety incidents is important for learning and how to report these incidents. You can also find out how many incidents were recorded and how we use them to support healthcare providers to improve patient safety.
https://www.nhsbsa.nhs.uk/
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